Systems Support Administrator | Flexible 30h + Training

Springcare Care Homes Ltd; Basingstoke and Deane; Hybrid; GBP 16,000 - 21,000; Part time

Benefits offered by this job

Family friendly policies

Counselling and wellbeing support

Supportive Head Office team

Robust recruitment process via portal

Auto enrolment pension access

Blue Light Card discounts

Fully funded training for nationally

Job summary

Springcare Care Homes Ltd UK is seeking a System Support Administrator to join our Head Office team. You will provide systems and administrative support across the group, focusing on Allocate Optima, Bank Staff and the Loop clocking app.

Key duties include supporting staff rotas, handling system queries, onboarding and training, testing, data gathering and reporting, plus supporting managers across our homes. 30 hours per week with flexible arrangements.

Qualifications

• Excellent organisational and communication skills with attention to detail.
• Comfortable using Microsoft Office and IT systems.
• Experience with Allocate Optima or supporting system implementation is a bonus.

Responsibilities

• Support staff and agency rotas, identify staffing gaps and escalate concerns.
• Assist with system queries, onboarding and staff training.
• Support system testing, data gathering and implementation.
• Provide administrative support, prepare reports and respond to enquiries.
• Support managers and colleagues across our homes.

Skills

Organisation skills

Communication skills

Attention to detail

Microsoft Office

IT systems

Tools

Allocate Optima

Loop clocking app

Job description

Springcare Care Homes Ltd UK is seeking a System Support Administrator to join our Head Office team. You will provide systems and administrative support across the group, focusing on Allocate Optima, Bank Staff and the Loop clocking app.

Key duties include supporting staff rotas, handling system queries, onboarding and training, testing, data gathering and reporting, plus supporting managers across our homes. 30 hours per week with flexible arrangements.