Systems Manager

NHS Jobs; Peterlee; On-site; GBP 35,000 - 45,000; Full time

Job summary

NHS Jobs in Peterlee seeks an experienced Systems Administrator to join the IT team. You will report to the Systems Support Manager and work with fellow System Administrators and Senior Specialists to manage, support, develop and configure clinical IT systems, engaging with end users and stakeholders to resolve issues and implement improvements.

Responsibilities include supervising staff, ensuring system availability, updating policies, reviewing requests and incidents, leading small projects

Responsibilities

• Managing and supervising staff.
• Taking ownership of systems and responsibility for their availability and operation.
• Developing, reviewing and maintaining policies and procedural system documentation.
• Providing proactive user technical support and resolving issues.
• Administering and enhancing systems and operations.
• Monitoring systems with logs and statistics and taking corrective actions.
• Updating and configuring systems accurately and timely.
• Maintaining system software and hardware as required.
• Implementing new solutions or updated codesets.
• Auditing systems, users and data for accuracy and quality.

Job description

The post holder will report directly to the Systems Support Manager and work in close association with the team of other System Administrators/Managers, Senior Systems Support Specialists and Systems Support Administrators. You will be managing, supporting, administering, developing and configuring clinical IT systems, reviewing requests and incidents and engaging with stakeholders and end users on the systems you are assigned to support.

Duties will include:

• Managing and supervising staff.
• Taking ownership of systems and responsibility for their availability and operation.
• Developing, reviewing and maintaining policies and procedural system documentation.
• Ensuring the provision of proactive user technical support, identifying, analysing, recording and resolving users' issues and offering appropriate help and guidance.
• Administering and identifying where enhancing systems and operations is possible.
• Monitoring the systems using error logs and statistics as required and taking corrective actions.
• Updating and configuring systems in an accurate and timely fashion.
• Maintaining system software and when required, system hardware.
• Implementation of new solutions or new/updated codesets.
• Audit systems, users and data to ensure accuracy and quality of data.
• Manage suppliers and contracts.
• Make recommendations to senior managers.
• Manage and lead on small projects and system upgrades.

For further information please refer to the job description where further details can be found.