System Support Officer

OneSchool Global UK; Wakefield; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Generous annual leave

Good pension scheme

Personal and professional development

Discounted Metro Card scheme

Cycle to work

Employee assistance programme

Gym membership discount

High street discounts

Annual staff recognition awards

Job summary

OneSchool Global UK is hiring a Systems Support Officer to join our Business Systems team. You will be part of a small, focused group responsible for ensuring the College’s systems are reliable, effective, and aligned with the business needs of the College.

You will support, administer and develop a range of College business systems and applications, train users, and assist staff and students with the VLE and associated eLearning technology.

Qualifications

• Experience delivering training to staff or students.
• Strong communication and interpersonal skills.
• Clear, methodical approach to tasks and problem solving.

Responsibilities

• Provide assistance, analysis and advice to staff regarding College business systems.
• Develop applications and systems to meet College business needs.
• Support staff and students with the College's VLE and eLearning technology.

Skills

Training delivery

Communication skills

Problem solving

Methodical

Education

Level 3+ in Business or IT

GCSE English A*-C/9-4

GCSE Maths A*-C/9-4

Job description

Description

Employer

Location

System Support Officer

We have a fantastic opportunity for a Systems Support Officer to join our Business Systems team. You will be part of a small, focussed team, who are responsible for ensuring the College’s systems are reliable, effective, and relevant to the business needs of the College.

As a Systems Support Officer, you will use your technical expertise and business process knowledge to support the implementation of the College’s Business System Strategy. You will be responsible for supporting, administering, and developing a variety of College business systems and applications, as well as training users in their effective operation.

This role will involve:

• Providing assistance, analysis and advice to staff with regard to College business systems
• Developing applications and systems ensuring they meet the College’s business needs
• Providing assistance and support to staff and students with regard to use of the College’s VLE and associated eLearning technology

As a Systems Support Officer, you should:

• Qualified to level 3 or above in a Business or IT related subject
• Hold GCSE grade A*- C / 9 – 4 in English or equivalent
• Hold GCSE grade A* - C / 9 – 4 in Maths or equivalent

You should also be able to demonstrate:

• Experience of delivering training
• Excellent communication skills
• Methodical approach to tasks
• Excellent problem-solving skills

Benefits include:

• Generous Annual Leave (30 days annual leave + bank holidays + 5 College closure days)
• Good Pension Scheme
• Personal and Professional Development opportunities
• Discounted Metro Card Scheme
• Cycle to Work Scheme
• Access to employee assistance programme
• Reduced price personal gym membership
• Access to a wide range of high street discounts (retail, supermarkets and restaurants)
• Annual Staff Recognition Awards

heart of Yorkshire education group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to understand and share this commitment. We have a shared commitment to develop a culture of respect, where discrimination is not tolerated. We welcome all applications, including those from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.