Student Support Officer

United Colleges Group Jobs; City Of London; On-site; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Enhanced DBS Check

Job summary

United Colleges Group is seeking a proactive Student Support Officer to join the safeguarding team. You will be the first point of contact for staff, coordinating safeguarding concerns and supporting risk assessments to ensure student welfare and wellbeing.

A passion for working with young people and strong IT and numeracy skills are essential. The role is permanent, full-time, 35 hours per week, with an Enhanced DBS Check and the closing date of 20 October 2026.

Qualifications

• Experience supporting safeguarding and risk assessments.
• Strong communication and organisational abilities are essential.
• Good IT and numeracy skills are required.
• Ability to work flexibly and use own initiative, with limited supervision.

Responsibilities

• Be the first point of contact for staff on safeguarding concerns.
• Coordinate and case manage safeguarding cases in line with policy.
• Assist Safeguarding Leads to implement and deliver safeguarding.
• Support risk assessments to protect student welfare and wellbeing.

Skills

Safeguarding knowledge

Communication skills

Organisational skills

IT literacy

Numeracy

Initiative

Teamwork

Job description

Student Support Officer

£35,950.00- £38,963.00 (including London Weighting Allowance)

Permanent | Full Time

35 hours per week.

Closing on 20/10/2026 at 23:59

Enhanced DBS Check

Who we are

United Colleges Group provides education to over 11,000 learners a year, including 16-18-year-olds, adults, apprentices, and students with high needs, across our five campuses and two colleges; City of Westminster College and College of North West London. The Cockpit Theatre also forms part of the Group.

With an annual turnover of over £50m, we are one of the top 20 largest college groups in the UK. We offer education and training in almost all vocational areas at a variety of levels for a wide range of learners of all ages and starting points.

Our mission is to provide all our learners with the very best knowledge and to break down any barriers to learning. We pride ourselves on enabling our learners to meet their individual needs and aspirations and we deliver a learning experience that is unique, enjoyable and rewarding.

About the role

United Colleges Group is committed to providing a high quality of teaching and learning. We have a vibrant and growing cohort of 16 to 18 year old students studying vocational programmes.

The Student Support Officer will work as part of the safeguarding team, to support and assist the Safeguarding Leads to implement and deliver safeguarding and to ensure full compliance with legislation, regulation and best practice.

You will be the first point of contact for staff and others to provide advice, guidance, co-ordinate and case manage safeguarding concerns.

Support risk assessments related to potential safeguarding concerns to ensure that student welfare and wellbeing are supported adequately and appropriately.

The successful candidate will have a passion for working with young people as well as excellent communication and organisational skills. You must have good IT and numeracy skills, be prepared to work flexibly, have the ability to use your own initiative and work with a minimum of direct supervision. Most importantly you must be able to inspire and motivate young people.

The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.

United Colleges Group is committed to fostering a culture of respect, inclusion and belonging, where everyone is valued and supported. We welcome applications from individuals of all backgrounds and are happy to make reasonable adjustments throughout the recruitment process.