System Owner: Atlassian Suite & Workflow Optimizer

Benifex; Southampton; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Flexible work setup

25 days holiday + bank holidays

Birthday off

Wellbeing days (2 half days)

Job summary

Benifex is seeking a System Owner within the Employee Technology team to manage system inventory, drive lifecycle processes, and guide teams on best practices. You will own integrations, configurations, and the Atlassian suite across the organisation to maximise efficiency.

You will collaborate with stakeholders and other System Owners to shape workflows and enable colleagues to deliver high-quality work. A strong background in Jira/JSM, Confluence, and systems thinking is essential.

Qualifications

• Proven experience leading projects from requirement gathering to system configuration.
• Advanced knowledge of Atlassian products, particularly Jira Service Management (JSM), Confluence and Jira.
• Hands-on experience as a system administrator for Atlassian products, including Jira, Confluence, and JSM.

Responsibilities

• Support various departments to ensure their system needs are met.
• Own and develop our system inventory and lifecycle management.
• Provide expert guidance on system-related matters.
• Help teams optimise their efficiency using the right systems and processes.
• Balance individual and team system requirements with company-wide operational, security, and data protection needs.
• Drive automation and integrations to reduce manual processes.
• Act as a trusted advisor to system stakeholders.
• Lead and develop internal system processes.
• Take product ownership of the Atlassian suite, ensuring best-in-class usage.

Skills

Project leadership

Atlassian expertise

System administration

Systems thinking

English fluency

Tools

Jira

Confluence

Jira Service Management

Job description

Benifex is seeking a System Owner within the Employee Technology team to manage system inventory, drive lifecycle processes, and guide teams on best practices. You will own integrations, configurations, and the Atlassian suite across the organisation to maximise efficiency.

You will collaborate with stakeholders and other System Owners to shape workflows and enable colleagues to deliver high-quality work. A strong background in Jira/JSM, Confluence, and systems thinking is essential.