Sustainable B2B Account Manager

First Mile | Certified B Corp; Greater London; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Sales bonus

Maternity/paternity

Company events

Employee recognition

25 days holiday

Monthly allowance

Social events

Job summary

First Mile is seeking a results-driven Sales Account Manager to grow revenue by building strong relationships with 15-30 key B2B clients, developing innovative sales strategies, and delivering outstanding value. The role combines strategic account management with a focus on sustainability.

You will own portfolio accounts, drive growth, and help position First Mile as a leading recycling partner in London and beyond, with a clear career ladder and competitive benefits.

Qualifications

• Proven sales experience, preferably in a B2B environment.
• Commercial awareness
• Demonstrated ability to meet and/or exceed sales and activity quotas
• Outstanding communicator – expert listener, tailors tone and approach, engages and translates customer requirements
• Creativity, ability to innovate and improve company proposition
• Identification of business improvements and providing solutions
• Tactical planning and implementation skills
• Data analysis and problem-solving
• Excellent negotiator
• Strong presentation skills, creating the story and presenting to your audience
• Strong business language communications skills, face to face, telephone and email
• Use of Outlook, Word, Excel and PowerPoint; experience of Salesforce beneficial
• Ability to project manage and develop new business initiatives

Responsibilities

• Own, maintain, and build partnerships with each key account within your portfolio.
• Amaze your customers with exceptional customer experience and delivery.
• Agree on long term mutually beneficial road maps and pre-determine their needs to design future-proof solutions and overcome risk.
• Work with the team to portfolio plan and risk manage key accounts within your remit, ensuring First Mile achieves industry-leading customer retention.
• Identify and swiftly move to leverage growth opportunities, create value-led, relevant propositions to ensure sales targets are met or exceeded, with strong margins.
• Contribute to the longer-term business strategy and service solution, using customer and market insight to help shape and optimise future services, pricing and products.

Skills

Proven sales experience

Commercial awareness

Meet/exceed quotas

Excellent negotiation

Strong presenting

Data analysis

Problem solving

Project management

Team collaboration

Tools

Salesforce

Outlook

Excel

PowerPoint

Word

Job description

First Mile is seeking a results-driven Sales Account Manager to grow revenue by building strong relationships with 15-30 key B2B clients, developing innovative sales strategies, and delivering outstanding value. The role combines strategic account management with a focus on sustainability.

You will own portfolio accounts, drive growth, and help position First Mile as a leading recycling partner in London and beyond, with a clear career ladder and competitive benefits.