Key Account Manager - Waste & Sustainability Growth

First Mile; Newark on Trent; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary and benefits

Hybrid working options

25 days annual leave + bank holidays

Career development & training

Canteen & gym memberships

Employee Assistance Programme

Company Pension & Life Assurance

On-site parking

Job summary

First Mile is seeking a proactive Key Account Manager to lead our client relationships in Newark, Nottinghamshire. You will drive revenue through strategic account management, service excellence, and value-added waste solutions.

The role requires excellent communication, a customer-first approach, and willingness to travel as needed. You will maintain and develop relationships with key customers, manage contracts, and contribute to business development initiatives.

Qualifications

• Extensive experience in waste industry operations and account management.
• Proven ability to retain and grow existing accounts.
• Strong client-facing skills with excellent communication and presentations.

Responsibilities

• Manage accounts and ensure smooth service transitions.
• Maintain and grow key customer relationships to meet revenue targets.
• Develop ADP plans for each account and monitor KPIs.
• Ensure compliance with contract terms and SLAs.
• Identify cross-sell opportunities and improve service delivery.
• Prepare timely reports and contribute to tenders when required.

Skills

Relationship management

Communication skills

Presentation skills

Problem solving

Time management

Negotiation

Education

GCSE Maths & English

Further or Higher Education qualification

Job description

First Mile is seeking a proactive Key Account Manager to lead our client relationships in Newark, Nottinghamshire. You will drive revenue through strategic account management, service excellence, and value-added waste solutions.

The role requires excellent communication, a customer-first approach, and willingness to travel as needed. You will maintain and develop relationships with key customers, manage contracts, and contribute to business development initiatives.