Sustainability Contracts Lead — Growth & Impact

Veolia; Wolverhampton; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

25 days leave

Pension scheme

Discounts on groceries and retailers

Health resources for well-being

24 hour virtual GP access

One paid day to volunteer

Training and development opportunities

Job summary

Veolia in Wolverhampton is hiring a Senior Contract Coordinator to drive performance and administrative support for the DESA contract. You will monitor KPIs, manage workloads during absences, and identify opportunities to enhance revenue and service delivery.

The role emphasizes strong stakeholder relationships, health and safety, and delivering on contractual KPIs with a focus on sustainability and operational excellence.

Qualifications

• Education up to A Level with strong organisational and planning skills.
• Good numeracy, analytical and IT capabilities required.
• Experience with customer-focused environments is desirable.

Responsibilities

• Monitor performance against budget and KPIs, producing reports.
• Provide admin support for DESA activities and cover absences.
• Identify activities to improve financial performance of the contract.
• Develop opportunities aligned with contract strategy and new services.
• Resolve customer requests with clear, transparent reporting.
• Select contractors to improve waste hierarchy and track tasks.
• Maintain relationships with customers focusing on safety and quality.

Skills

Organisational skills

Planning skills

Communication skills

People skills

Numeracy

Analytical skills

IT capabilities

Education

A Level or equivalent

Degree desirable

Tools

SAP

WIMS

Salesforce

Job description

Veolia in Wolverhampton is hiring a Senior Contract Coordinator to drive performance and administrative support for the DESA contract. You will monitor KPIs, manage workloads during absences, and identify opportunities to enhance revenue and service delivery.

The role emphasizes strong stakeholder relationships, health and safety, and delivering on contractual KPIs with a focus on sustainability and operational excellence.