Surgery Scheduling & Admin Support Specialist

Bayhealth; Dover; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Generous Paid Time Off

Matching 401(k)/403(b)

Health, Dental, and Vision

Disability and Life Insurance

On Site Child Care

Educational Reimbursement

FSA and Voluntary Benefits

Joint Commission compliance training

Job summary

Bayhealth is seeking a dedicated team member for outpatient physician office support in Dover. You will manage scheduling, registrations, authorizations, and front‑office duties to ensure smooth day‑to‑day operations.

The role requires medical office experience, high school diploma or GED, and Basic Life Support certification. This position offers full‑time hours and day shifts with comprehensive benefits.

Qualifications

• Education: High School Diploma or GED.
• Credential: Basic Life Support.
• Three years of experience with surgical/procedure scheduling; medical office assistant or similar.

Responsibilities

• Schedule pre-op and post-op appointments and cases, coordinating with OR/Lab/Suite.
• Maintain physician schedules in Outlook and Epic; communicate changes to relevant staff.
• Pre-register patients and manage insurance authorizations and referrals.
• Provide front‑office and medical assistant support; maintain medical records with confidentiality.
• Assist with documentation and regulatory compliance for patient records.
• Support training and provide administrative help as needed.

Skills

Surgical scheduling

Office coordination

Medical terminology

Education

High School Diploma or GED

Basic Life Support

Tools

Epic

Outlook

EMR

Job description

Bayhealth is seeking a dedicated team member for outpatient physician office support in Dover. You will manage scheduling, registrations, authorizations, and front‑office duties to ensure smooth day‑to‑day operations.

The role requires medical office experience, high school diploma or GED, and Basic Life Support certification. This position offers full‑time hours and day shifts with comprehensive benefits.