Healthcare Front Desk Concierge — Patient Access & Scheduling

Advocare LLC; Sewell; Sur place; GBP 20 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Multiple medical and prescription coverage options

Dental and vision care plans

Health Savings Accounts (HSAs)

401(k) retirement savings plan

Paid time off (PTO)

Résumé du poste

A healthcare provider in Sewell, England, is seeking a friendly and organized Front Desk Receptionist. This role involves greeting patients, managing front-office communications, and supporting administrative functions. The ideal candidate should possess excellent customer service skills, a high school diploma, and experience in a medical office. Benefits include medical coverage options, dental and vision care, 401(k), and paid time off. Flexible work hours are required, including one evening and one Saturday morning a month.

Qualifications

• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.
• One night a week, One Saturday morning a month.

Responsabilités

• Answer incoming calls on a multi-line telephone system with professionalism.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages according to office procedures.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts and print daily appointment schedules.

Connaissances

Excellent customer service and communication skills

Ability to maintain professionalism, confidentiality, and diplomacy

Strong interpersonal skills

Detail-oriented with strong follow-up and multitasking capabilities

Adaptable and flexible in a fast-paced environment

Proficient in Microsoft Office

Formation

High School Diploma or equivalent

Description du poste

A healthcare provider in Sewell, England, is seeking a friendly and organized Front Desk Receptionist. This role involves greeting patients, managing front-office communications, and supporting administrative functions. The ideal candidate should possess excellent customer service skills, a high school diploma, and experience in a medical office. Benefits include medical coverage options, dental and vision care, 401(k), and paid time off. Flexible work hours are required, including one evening and one Saturday morning a month.