Supporter Experience & Donations Administrator

Christian Jobs Ltd; Swindon; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bible Society is hiring a Supporter Services Administrator in Swindon to ensure supporters, volunteers and staff receive timely, accurate support. You will maintain our donor database, process donations (including Direct Debits and Standing Orders) and handle Gift Aid declarations in line with GDPR.

Key duties include recording new supporter information, reconciling donations, processing payments, data imports and addressing customer feedback with empathy and professionalism.

Qualifications

• Experience with data entry and maintaining records.
• Understanding of GDPR policies and data protection.
• Attention to detail and accuracy in processing donations.

Responsibilities

• Enter new supporter information into the database.
• Maintain supporter records and reconcile donations.
• Process Gift Aid declarations and claims.
• Process Direct Debits, Standing Orders and other payments.
• Manage data imports and ensure GDPR compliance.
• Assist with incoming mail, orders and addressing feedback.

Job description

Bible Society is hiring a Supporter Services Administrator in Swindon to ensure supporters, volunteers and staff receive timely, accurate support. You will maintain our donor database, process donations (including Direct Debits and Standing Orders) and handle Gift Aid declarations in line with GDPR.

Key duties include recording new supporter information, reconciling donations, processing payments, data imports and addressing customer feedback with empathy and professionalism.