Supported Housing Officer

Karter Thomas Ltd; Taplow; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Immediate start

Full-time 37h per week

Opportunity to work with Housing Assoc

Job summary

Karter Thomas Ltd, on behalf of a reputable Housing Association, is seeking a Supported Housing Officer for an interim role in Taplow, United Kingdom. You will deliver high-quality housing and tenancy management services to residents in supported housing schemes and conduct tenancy visits, inspections and reviews.

The role emphasises safeguarding, resident engagement and person-centred support for residents with diverse needs.

Qualifications

• Previous experience within housing management and/or supported housing services.
• Experience working with vulnerable residents and individuals requiring additional support.
• Strong understanding of tenancy management and resident engagement.
• Excellent communication and case management skills.

Responsibilities

• Deliver high-quality housing and tenancy management services to residents in supported housing schemes.
• Manage rent accounts and work proactively with customers to sustain successful tenancies.
• Conduct tenancy visits, property inspections, and support plan reviews.
• Build effective relationships with support providers and partner agencies.
• Identify and respond appropriately to safeguarding concerns.
• Provide person-centred support to residents with a range of support needs.
• Ensure compliance with housing policies, procedures, and relevant legislation.

Skills

Housing management

Supported housing

Vulnerable residents support

Tenancy management

Resident engagement

Communication skills

Case management

Driving licence

DBS Update Service

Job description

Are you an experienced housing professional with a passion for supporting vulnerable individuals to maintain safe, stable tenancies? We are recruiting on behalf of a reputable Housing Association seeking a Supported Housing Officer to join their team on an interim basis. This is an excellent opportunity to make a real difference in the lives of residents living within supported accommodation.

Key Responsibilities

• Deliver high-quality housing and tenancy management services to residents in supported housing schemes.
• Manage rent accounts and work proactively with customers to sustain successful tenancies.
• Conduct tenancy visits, property inspections, and support plan reviews.
• Build effective relationships with support providers and partner agencies.
• Identify and respond appropriately to safeguarding concerns.
• Provide person-centred support to residents with a range of support needs.
• Ensure compliance with housing policies, procedures, and relevant legislation.

Essential Requirements

• Previous experience within housing management and/or supported housing services.
• Experience working with vulnerable residents and individuals requiring additional support.
• Strong understanding of tenancy management and resident engagement.
• Excellent communication and case management skills.
• Full UK driving licence and access to a vehicle.
• Enhanced DBS Certificate registered on the Update Service, or issued within the last 12 months.

What's on Offer?

• Immediate start available.
• Full-time hours (37 per week).
• Opportunity to work with a respected Housing Association.
• Meaningful role supporting vulnerable customers and communities