Supported Housing Officer

Vivid Resourcing Ltd; City Of London; On-site; GBP 26,000 - 28,000; Part time

Job summary

Vivid Resourcing Ltd is recruiting a Supported Housing Officer to deliver frontline housing support to vulnerable adults in NW London on a daily patch basis. The role requires daily visits, safeguarding awareness, and effective case management to sustain tenancies.

The ideal candidate will have experience in supported housing or tenancy sustainment, with strong communication and risk-management skills, and the ability to work independently five days a week in a community setting.

Qualifications

• Proven experience in supported housing, floating support or tenancy sustainment.
• Experience working with mental health, domestic abuse, asylum seekers or ex-offenders.
• Strong safeguarding knowledge and confident risk management skills.
• Comfortable working independently on patch, five days a week.
• Excellent communication and report-writing skills.

Responsibilities

• Provide housing-related support to vulnerable residents to help sustain tenancies
• Manage a caseload of residents with complex needs
• Carry out regular patch visits, welfare checks and risk assessments
• Develop and review support plans and complete safeguarding referrals
• Work closely with external agencies including mental health teams, probation and local authorities
• Record accurate case notes and maintain compliance with service standards

Skills

Case management

Risk assessment

Communication

Report writing

Job description

Supported Housing Officer

Location: NW London

Rate: £19-20 Per Hour

Contract: 6 Months Contract

Working Pattern: On-patch, community-based (daily presence required)

I’m currently recruiting for an experienced Supported Housing Officer on behalf of a housing provider delivering frontline support to vulnerable adults in the community.

This is a patch-based role, requiring daily visits and face-to-face engagement with residents. The service supports individuals with mental health needs, domestic violence histories, asylum seekers and ex-offenders, so candidates must be confident managing complex cases and risk.

The Role

• Provide housing-related support to vulnerable residents to help sustain tenancies
• Manage a caseload of residents with complex needs
• Carry out regular patch visits, welfare checks and risk assessments
• Develop and review support plans and complete safeguarding referrals
• Work closely with external agencies including mental health teams, probation and local authorities
• Record accurate case notes and maintain compliance with service standards

The Ideal Candidate

• Proven experience in supported housing, floating support or tenancy sustainment
• Experience working with mental health, domestic abuse, asylum seekers or ex-offenders
• Strong safeguarding knowledge and confident risk management skills
• Comfortable working independently on patch, five days a week
• Excellent communication and report-writing skills