Supported Housing Manager

Red 5 People; Molesey; On-site; GBP 35,900 - 51,600; Full time

Job summary

Red 5 People is recruiting a Supported Housing Manager to lead a busy supported housing service, supervising a team of 5 Recovery Workers and 1 Administrator to deliver high-quality, recovery-focused support while safeguarding clients and meeting contractual standards.

You will develop staff, build partnerships with local authorities and healthcare professionals, monitor performance and drive continuous service improvement in a values-led organisation.

Qualifications

• Experience working within supported housing, housing services or a similar environment.
• Previous management experience leading teams, projects or service development.
• Experience supporting vulnerable adults or people with complex needs.
• Strong relationship-building and communication skills.
• Ability to manage competing priorities and make confident operational decisions.
• Understanding of safeguarding, quality standards and performance management.

Responsibilities

• Lead the day-to-day delivery of a supported housing service.
• Manage, motivate and develop a team through regular supervision and coaching.
• Ensure high-quality assessments, support planning and recovery-focused interventions are delivered.
• Monitor service quality, compliance and performance against agreed targets.
• Build strong relationships with local authorities, healthcare professionals and partner organisations.
• Manage resources effectively and support continuous service improvement.
• Promote safeguarding, health and safety and inclusive practice across the service.
• Use performance information to identify opportunities to improve outcomes.

Skills

Team leadership

Relationship building

Communication skills

Safeguarding

Performance management

Job description

Lead a service that changes lives

Please note: The salary scale for this role is £35,900 - £51,600 (depending on experience).

Are you an experienced housing professional looking for your next leadership opportunity?

We’re recruiting for a Supported Housing Manager to oversee a busy supported housing service, leading a dedicated team and ensuring people with mental health needs receive safe, high-quality, recovery-focused support.

This is an excellent opportunity for someone who enjoys developing people, building strong partnerships and driving service improvements within a supportive and values-led organisation.

The Role

As Supported Housing Manager, you’ll be responsible for the day-to-day leadership of a supported housing service, ensuring high standards of service delivery while supporting both your team and the people accessing the service.

You’ll manage a team of 5 Recovery Workers and 1 Administrator, providing leadership, coaching and guidance to help deliver positive outcomes.

Working closely with local partners and stakeholders, you’ll play a key role in maintaining service quality, developing partnerships and ensuring contractual standards are consistently achieved.

Key Responsibilities

• Lead the day-to-day delivery of a supported housing service.
• Manage, motivate and develop a team through regular supervision and coaching.
• Ensure high-quality assessments, support planning and recovery-focused interventions are delivered.
• Monitor service quality, compliance and performance against agreed targets.
• Build strong relationships with local authorities, healthcare professionals and partner organisations.
• Manage resources effectively and support continuous service improvement.
• Promote safeguarding, health and safety and inclusive practice across the service.
• Use performance information to identify opportunities to improve outcomes.

About You

• Experience working within supported housing, housing services or a similar environment.
• Previous management experience or significant experience leading teams, projects or service development.
• Experience supporting vulnerable adults or people with complex needs.
• Strong relationship-building and communication skills.
• The ability to manage competing priorities and make confident operational decisions.
• A good understanding of safeguarding, quality standards and performance management.Previous experience as a Supported Housing Manager is desirable but not essential. We’d also welcome applications from experienced housing professionals who can demonstrate strong leadership potential and are ready to take the next step in their career.

Working Pattern

• Monday to Friday
• 9:00am - 5:00pm
• Occasional flexibility may be required to support operational needs.
• Participation in a paid on-call rota once established in post.There are no night shifts associated with this role.