Supported Housing Administrator

Confidential; Manchester; On-site; GBP 19,000 - 28,000; Full time

Job summary

Hamilton Woods Associates is seeking a Supported Housing Administrator to provide high-quality administrative and operational support within a housing and support service in Rochdale.

The role is temporary, up until March 2027, working 37.5 hours per week at a rate of £17 umbrella per hour. You will handle duties from assessments and waiting list management to rent accounting and health & safety compliance, engaging with customers and contractors as required.

Qualifications

• Prev. admin experience within housing, support or similar environment.
• Basic DBS clearance.
• Full UK Driving Licence and business insurance.

Responsibilities

• Supporting the completion of needs and risk assessments for new applicants and assisting with customer inductions.
• Administering the service waiting list and coordinating offers of accommodation.
• Assisting with housing benefit applications, ensuring submissions are accurate and within required timeframes.
• Monitoring rent accounts, identifying discrepancies and supporting income collection processes.
• Maintaining accurate and up-to-date records relating to housing management, repairs and income.
• Producing routine reports including arrears reports and financial tracking information.
• Supporting the arrangement of property repairs and liaising with contractors, landlords and customers.
• Carrying out health and safety checks and supporting compliance with statutory requirements (e.g. gas, electric, PAT testing).
• Managing petty cash, invoices and expenditure requests in line with financial procedures.
• Providing reception duties, handling enquiries and maintaining a professional front-of-house service.
• Supporting customer engagement activities and attending meetings as required.
• Maintaining stock levels of office and property supplies.

Skills

Administrative experience

Reception duties

Customer service

Job description

Supported Housing Administrator
Temporary, up until March 2027
37.5 hours per week
17 Umbrella per hour
Rochdale

Hamilton Woods Associates are currently recruiting for a Supported Housing Administrator, to provide high-quality administrative and operational support within a housing and support service.

Duties of the Supported Housing Administrator role will include, but is not limited to:

• - Supporting the completion of needs and risk assessments for new applicants and assisting with customer inductions.
• - Administering the service waiting list and coordinating offers of accommodation.
• - Assisting with housing benefit applications, ensuring submissions are accurate and within required timeframes.
• - Monitoring rent accounts, identifying discrepancies and supporting income collection processes.
• - Maintaining accurate and up-to-date records relating to housing management, repairs and income.
• - Producing routine reports including arrears reports and financial tracking information.
• - Supporting the arrangement of property repairs and liaising with contractors, landlords and customers.
• - Carrying out health and safety checks and supporting compliance with statutory requirements (e.g. gas, electric, PAT testing).
• - Managing petty cash, invoices and expenditure requests in line with financial procedures.
• - Providing reception duties, handling enquiries and maintaining a professional front-of-house service.
• - Supporting customer engagement activities and attending meetings as required.
• - Maintaining stock levels of office and property supplies.

Essential Requirements for the Supported Housing Administrator:

• - Previous experience in an administrative role within housing, support or a similar environment
• - Basic DBS
• - Full UK Driving Licence and business insurance