Supported Housing Administrator

Hamilton Woods Group; Lancashire; On-site; GBP 19,000 - 28,000; Full time

Job summary

Hamilton Woods Associates is hiring a Supported Housing Administrator in Rochdale. This temporary role runs up to March 2027 and is 37.5 hours per week, paid at £17 per hour umbrella. You will provide administrative and operational support across housing management and customer services.

The role includes income tracking, reporting, liaison with contractors, and ensuring compliance with health and safety checks. A DBS check and driving licence are required.

Qualifications

• Experience in an administrative role within housing or support.
• Basic DBS
• Full UK driving licence and business insurance

Responsibilities

• Support needs and risk assessments for new applicants.
• Administer service waiting list and coordinate offers of accommodation.
• Assist with housing benefit applications and ensure timely submissions.
• Monitor rent accounts and support income collection processes.
• Maintain records on housing management, repairs and income.
• Produce arrears and financial reports.

Skills

Administrative experience

Customer service

Job description

Supported Housing Administrator

Temporary, up until March 2027

37.5 hours per week

17 Umbrella per hour

Rochdale

Hamilton Woods Associates are currently recruiting for a Supported Housing Administrator, to provide high-quality administrative and operational support within a housing and support service.

Duties of the Supported Housing Administrator role will include, but is not limited to:

• Supporting the completion of needs and risk assessments for new applicants and assisting with customer inductions.


• Administering the service waiting list and coordinating offers of accommodation.


• Assisting with housing benefit applications, ensuring submissions are accurate and within required timeframes.


• Monitoring rent accounts, identifying discrepancies and supporting income collection processes.


• Maintaining accurate and up-to-date records relating to housing management, repairs and income.


• Producing routine reports including arrears reports and financial tracking information.


• Supporting the arrangement of property repairs and liaising with contractors, landlords and customers.


• Carrying out health and safety checks and supporting compliance with statutory requirements (e.g. gas, electric, PAT testing).


• Managing petty cash, invoices and expenditure requests in line with financial procedures.


• Providing reception duties, handling enquiries and maintaining a professional front-of-house service.


• Supporting customer engagement activities and attending meetings as required.


• Maintaining stock levels of office and property supplies.

Essential Requirements for the Supported Housing Administrator:

• Previous experience in an administrative role within housing, support or a similar environment


• Basic DBS


• Full UK Driving Licence and business insurance