Housing Admin & Compliance Specialist (Temporary)

Confidential; Manchester; On-site; GBP 19,000 - 28,000; Full time

Job summary

Hamilton Woods Associates is seeking a Supported Housing Administrator to provide high-quality administrative and operational support within a housing and support service in Rochdale.

The role is temporary, up until March 2027, working 37.5 hours per week at a rate of £17 umbrella per hour. You will handle duties from assessments and waiting list management to rent accounting and health & safety compliance, engaging with customers and contractors as required.

Qualifications

• Prev. admin experience within housing, support or similar environment.
• Basic DBS clearance.
• Full UK Driving Licence and business insurance.

Responsibilities

• Supporting the completion of needs and risk assessments for new applicants and assisting with customer inductions.
• Administering the service waiting list and coordinating offers of accommodation.
• Assisting with housing benefit applications, ensuring submissions are accurate and within required timeframes.
• Monitoring rent accounts, identifying discrepancies and supporting income collection processes.
• Maintaining accurate and up-to-date records relating to housing management, repairs and income.
• Producing routine reports including arrears reports and financial tracking information.
• Supporting the arrangement of property repairs and liaising with contractors, landlords and customers.
• Carrying out health and safety checks and supporting compliance with statutory requirements (e.g. gas, electric, PAT testing).
• Managing petty cash, invoices and expenditure requests in line with financial procedures.
• Providing reception duties, handling enquiries and maintaining a professional front-of-house service.
• Supporting customer engagement activities and attending meetings as required.
• Maintaining stock levels of office and property supplies.

Skills

Administrative experience

Reception duties

Customer service

Job description

Hamilton Woods Associates is seeking a Supported Housing Administrator to provide high-quality administrative and operational support within a housing and support service in Rochdale.

The role is temporary, up until March 2027, working 37.5 hours per week at a rate of £17 umbrella per hour. You will handle duties from assessments and waiting list management to rent accounting and health & safety compliance, engaging with customers and contractors as required.