Administrator

Skilled Careers; Birmingham; Presencial; GBP 18 000 - 21 000; Tempo parcial

Resumo da oferta

Skilled Careers is seeking an organised Administrator to join our Housing Team on a temporary basis. You will support tenancy and neighbourhood services, gain hands-on experience in social housing, and help with day-to-day admin tasks.

You will work with Neighbourhood Officers, maintain housing records, and assist with meetings, reports and communications, while upholding confidentiality and GDPR standards.

Qualificações

• Highly organised individual with strong attention to detail.
• Confident using Microsoft Office and internal systems.
• A strong communicator who works well as part of a team.
• Able to manage a varied workload and meet deadlines.

Responsabilidades

• Provide day-to-day administrative support to the Housing Team.
• Update housing management systems and maintain records.
• Support meetings with scheduling, agenda prep and minute taking.
• Prepare reports, presentations and external correspondence.
• Assist with responses to customer enquiries and complaints.
• Maintain accurate customer information across teams.
• Assist tenancy administration and system checks.
• Contribute to excellent customer service and GDPR confidentiality.

Conhecimentos

Organisational skills

Microsoft Office

Communication

Teamwork

Ferramentas

Microsoft Office

Descrição da oferta de emprego

We're looking for an organised and motivated Administrator to join our Housing Team on a temporary basis. This is an excellent opportunity for someone who wants to build a career in social housing and gain hands‑on experience.

In this role, you'll work closely with our Neighbourhood and Housing teams, supporting the delivery of tenancy and neighbourhood services. You'll gain valuable insight into the day-to-day running of housing management, develop practical administrative skills, and collaborate with colleagues across the association.

What you'll do:

• Providing efficient day-to-day administrative support to the Housing Team
• Updating housing management systems and keeping records accurate and well maintained
• Supporting meetings, including scheduling, agenda preparation and minute taking
• Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications
• Helping gather information to respond to customer enquiries and complaints
• Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date
• Assisting with key housing processes, including tenancy administration and system checks
• Contributing to excellent customer service and maintaining confidentiality in line with GDPR

What we're looking for:

• Highly organised individual with strong attention to detail
• Confident using Microsoft Office and other internal systems
• A strong communicator who works well as part of a team
• Able to manage a varied workload and meet deadlines
• Interested in developing a career in social housing!