Temporary Housing Support Officer, 40hrs per week, 6 Month Contract

Humbercare Ltd; England; In loco; GBP 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Temporary 6-month role

Full-time 40 hrs/week

Descrizione del lavoro

Humbercare Ltd is hiring for a full-time, 40-hour-per-week temporary role (6 months) to deliver an accommodation-based housing support service. You will engage weekly with customers to enable independent living, manage support and risk plans, and work with local agencies to signpost services.

The role emphasizes trauma-informed care and person-centered approaches. Applicants should have a Level 2 Diploma or equivalent, experience in social care, and strong communication and organizational

Competenze

• Educated to Level 2 Diploma or equivalent.
• Experience of working in a social care or similar environment.
• Knowledge of Psychologically Informed Environments and Trauma Informed Care Principles and Practice.
• Knowledge of statutory and voluntary support agencies.
• Working knowledge of person-centred, strengths-based approaches to support and care planning.
• Experience of working with others to achieve successful outcomes.
• Excellent communication, interpersonal and problem-solving skills.
• Team working experience, working cooperatively with colleagues in complex, pressurised situations.
• Excellent organisational and time management skills and the ability to effectively manage a caseload.
• Desirable: Willing to work towards a recognised housing/care/support qualification.

Mansioni

• Deliver an accommodation-based, housing-related support service to prevent or resolve homelessness.
• Engage with customers weekly to support independence and tenancy sustainment.
• Co-provide support plans, risk management and crisis intervention for positive outcomes.
• Collaborate with local statutory and voluntary agencies as required; signpost to services.
• Support customers' physical and mental health, wellbeing, and healthy lifestyles.
• Help customers build healthy relationships and participate in meaningful activities.
• Provide high-quality service and act as a Humbercare ambassador to customers.

Conoscenze

Communication skills

Interpersonal skills

Problem solving

Teamwork

Time management

Formazione

Level 2 Diploma

Descrizione del lavoro

Contract

• Full time 40 hrs per week, temporary 6 month role

Key Responsibilities

• To deliver an accommodation based, housing related support service which will support customers to immediately prevent or resolve homelessness and enable them to develop sufficient, independent living skills in order to move-on, sustain a tenancy and live fulfilling lives.
• To engage with customers on a weekly basis to support individuals to secure, maintain and achieve independent living in the community.
• The co-provision of support plans, risk management plans, crisis intervention and engagement with customers in order to deliver positive outcomes in a service that offers involvement and empowerment for customers.
• To work in partnership with all local relevant statutory and voluntary agencies as required whilst delivering support to customers signposting to services where necessary. Working in a timely and coordinated way, being aware of services available and when and how to harness them.
• To support customers to improve and maintain physical and mental health and wellbeing and healthy lifestyles.
• To support customers to establish, maintain and enhance healthy relationships with family and friends and community, through social and meaningful activities, education, training promoting self-identity of risks, strengths, and needs.
• To provide a high-quality service; ensuring outstanding customer service and service delivery by acting as an ambassador for Humbercare and point of contact for customers. Engaging with customers to design services that work for them and utilising resources within the local area to make a real, quality difference to peoples' lives.

Essential Requirements

• Educated to Level 2 Diploma or equivalent.
• Experience of working in a social care or similar environment.
• Knowledge of Psychologically Informed Environments and Trauma Informed Care Principles and Practice.
• Knowledge of statutory and voluntary support agencies
• Working knowledge of person-centred, strengths-based approaches to support and care planning.
• Experience of working with others to achieve successful outcomes.
• Excellent communication, interpersonal and problem-solving skills.
• Team working experience, working cooperatively with colleagues in complex, pressurised situations.
• Excellent organisational and time management skills and the ability to effectively manage a caseload.

Desirable Requirements

• Willing to work towards a recognised housing/care/support qualification.

If you are passionate about working within a supported accommodation setting and have the necessary skills and experience, we would love to hear from you.