SUPPORTED ACCOMMODATION OFFICER (CN)

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Cardiff Council is recruiting for multiple posts in our Complex Needs Service within the Cardiff Councils Supported Accommodation Service. Successful candidates will work 3 shifts per week (8am-8pm) on a rolling rota including bank holidays and weekends.

Role involves managing a supported accommodation unit, housing management, day-to-day running, and engaging with residents. Welsh language ability to Level 3 - Intermediate is desirable; applications in English or Welsh are welcome.

Qualifications

• Proven experience of working with people with complex behaviours.
• Ability to foster positive relationships.
• Welsh language ability to Level 3 – Intermediate is desirable.

Responsibilities

• Manage a supported accommodation unit, including building management.
• Oversee housing management and day‑to‑day running of the service.
• Engage with residents to support their needs.

Skills

Communication skills

Calm under pressure

Experience with complex behaviours

Welsh language ability

Job description

Cardiff Councils Supported Accommodation Service provides accommodation, advice and support to vulnerable single people in housing need.

Our services run 24/7, 365 days a year and due to recent changes our service has expanded to meet the needs of the people accessing our provision.

About the job

We are recruiting for a number of posts within our Complex Needs Service and successful candidates will be required to undertake 3 shifts per week (8am-8pm) on a rolling rota pattern which include bank holidays and weekends

The Supported Accommodation Officer role is an exciting opportunity for committed to deliver accommodation provision provided to single people.

The post will form part of a team who are responsible for all aspects of managing a supported accommodation unit including building management, housing management, day-to-day running of the service and engaging with residents.

What We Are Looking For From You

We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships.

This is an exciting opportunity and we are looking for a variety of people from various working backgrounds to make a real difference. Proven experience of working with people with complex behaviours and an understanding of the issues faced by homeless individuals will be an advantage.

The working environment can be challenging so the ability to remain calm under pressure will be an advantage. The role will require the successful candidate to support the management team with all aspects of the service.

Additional information

There are 2 permanent posts available.

These posts are subject to Disclosure and Barring Service Enhanced checks.

These vacancies are suitable for post share.

The successful applicants should be able to communicate effectively in Welsh to Level 3 - Intermediate

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Important information you need read in order to complete your application:-

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent