Support Worker - Full time

Eden Futures; Telford; On-site; GBP 27,000; Full time

Job summary

Eden Futures is seeking Support Workers to provide exceptional support services for individuals with learning disabilities and complex needs. This full-time role involves assisting service users in their homes and communities, promoting independence, and requires a caring and compassionate attitude. Successful candidates will receive comprehensive training and support to achieve a Level 2 qualification in Health and Social Care.

Benefits

Free DBS Check

£500 bonus through refer a friend scheme

Blue Light Discount Scheme

Eligibility for COSTCO membership

Qualifications

• No prior experience in care required; values-based recruitment.
• Ability to positively influence service users' lives.
• Willingness to support colleagues and work as part of a team.

Responsibilities

• Support service users to lead a full and active life.
• Provide emotional support and maintain a person-centred approach.
• Manage finances and medication responsibly.

Skills

Caring

Compassionate

Positive attitude

Teamwork

Initiative

Education

Level 2 qualification in Health and Social Care

Job description

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We are recruiting Support Workers to join the teamacross our Supported Living Services, supportingindividuals in their own homes as well as out in the community, helping them to live as independently as possible.

*Roles are paid at an hourly rate£12.21 - equating to an annual salary of £26,652.72 based on a 42 hour working week. The annual salary shown is as a per annum equivalent for illustration purposes only. NLW applies and will be pro rata'd based on hours worked - this is a Full Time contracted position.

We are flexible regarding working hours / shifts - givingyou the flexibility to work around commitments you may already have.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team.

For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Lifetime Training.

As a Support Worker you will receive the following benefits:

• Free DBS Check
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Please note: Eden Futures are unable to offer sponsorship for this position

Main Responsibility

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, managetheir finances and medication responsibly, helpwith practical tasks around the home, and respectfully support withpersonal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days -you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

About the Company

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.

Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.

Our purpose is our people, our culture is Platinum!

Eden Futures has been awarded Platinum accreditation by Investors in People – the highest level of recognition an organisation can achieve. To become a Platinum organisation, Investors in People look for more than just performance – they look for purpose, trust, continuous improvement, and a genuine commitment to wellbeing. They look for companies where:

• Leadership is people-centric and values-driven
• Learning and development are embedded in everyday work
• Engagement is measured, acted on, and constantly improved
• Values are not just written – they’re lived
• Innovation, inclusion, and giving back are part of the culture

At Eden Futures, we often say we’re a true people’s organisation, and this award shows that we truly live up to it. Our people are the heart of our company. This accreditation reflects how we lead, how we support one another, and how we’ve built a culture where every voice matters.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service usersare exempt from the Rehabilitation of Offenders Act 1974.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.