Support Worker - Complex Care - West Sussex

The Methodist Church in Britain; England; On-site; GBP 21,000 - 31,000; Full time

Job summary

Claimont Health is seeking a Complex Care Support Worker to join its clinical team. The role provides one-to-one care in clients' homes, either live-in or home-visit, supporting individuals with complex needs and CAMHS experience.

You will deliver person-centred care, maintain records within 24 hours, and work with families and carers to promote mental health, safeguarding, and community participation. A UK driving licence is required and enhanced DBS disclosure is expected.

Qualifications

• Basic computer skills
• 12 months' experience as a complex care support worker
• CAMHS experience
• Working collaboratively in a multi-professional team
• Evidence of appropriate resource management

Responsibilities

• Provide one-to-one care to clients in their homes on a live-in or home-visit basis
• Support clients in community-based activities for personal development and progression
• Deliver person-centred, evidence-based care and maintain core psychiatric skills
• Work with families and carers to help them understand mental health and cope with caring
• Keep written and electronic patient records, completed within 24 hours of events
• Maintain client confidentiality and comply with data protection and information governance rules
• Communicate with referring agents, colleagues, carers, relatives and community services
• Attend and fully contribute to team meetings
• Report assessment findings in the appropriate format
• Safeguard children and adults, follow safeguarding procedures and raise concerns
• Report accidents, incidents and near misses, and manage health and safety
• Complete mandatory training and take responsibility for own professional development and performance review

Skills

Verbal communication

Written communication

Report writing

Crisis management

Flexible attitude

Deadline oriented

Mental Health Act

Job description

This Complex Care Support Worker post sits in the clinical team at Claimont Health, a private sector, CQC-registered provider of mental health care in clients' homes. The work is one-to-one support on a live-in or home-visit basis, helping clients build well-being and take part in community activities. The caseload varies with experience, and the post suits those who have supported children or young adults with ASD and other complex physical needs. Applicants must hold a UK driving licence and have access to a car.

What the job involves

• Provide one-to-one care to clients in their homes on a live-in or home-visit basis
• Support clients in community-based activities for personal development and progression
• Deliver person-centred, evidence-based care and maintain core psychiatric skills
• Work with families and carers to help them understand mental health and cope with caring
• Keep written and electronic patient records, completed within 24 hours of events
• Maintain client confidentiality and comply with data protection and information governance rules
• Communicate with referring agents, colleagues, carers, relatives and community services
• Attend and fully contribute to team meetings
• Report assessment findings in the appropriate format
• Safeguard children and adults, follow safeguarding procedures and raise concerns
• Report accidents, incidents and near misses, and manage health and safety
• Complete mandatory training and take responsibility for own professional development and performance review

Qualifications

• Basic computer skills

Experience

• At least 12 months' experience as a complex care support worker
• CAMHS experience
• Working collaboratively as part of a multi-professional team
• Evidence of appropriate resource management

Skills & knowledge

• Excellent verbal, written and report-writing skills
• Able to manage a patient or situation in crisis
• Able to manage change and work flexibly and adaptably
• Able to work to deadlines in a pressurised environment
• Working knowledge of the Mental Health Act 1983
• Understanding of the Health and Social Care Act and its implications for the organisation

Checks & eligibility

• UK driving licence and access to a car
• Enhanced DBS disclosure

Other

• Demonstrable record of clinical achievements
• Understanding of healthcare delivery within the NHS and independent sector
• Maintain clear professional boundaries within a home setting

Nice to have

• Post-basic qualifications in healthcare
• Degree-level post-basic qualifications in healthcare
• Current, clean, full car driving licence
• Experience delivering healthcare to people with complex care needs across settings, including community

What’s offered

• Competitive pay
• Paid induction
• CPD support
• Varied caseload matched to skills and experience
• Support with additional training requirements