Support Worker - Complex Care - East Sussex

The Methodist Church in Britain; Piddinghoe; Sur place; GBP 14 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Paid induction

CPD support

Training support

Personal development plan

Résumé du poste

Claimont Health in the United Kingdom seeks a part-time complex care support worker to provide one-to-one care in clients' homes or live-in settings. You will support personal development, maintain records, and work with families and carers to explain mental health needs.

A UK driving licence and access to a car are required, and an enhanced DBS check is mandatory. The role involves collaboration with multi-disciplinary teams, safeguarding responsibilities, and adhering to NHS and data

Qualifications

• At least 24 months' experience as a complex care support worker
• Working collaboratively in a multi-professional team
• Building trust with patients and providing consistency in the role
• Demonstrable record of clinical achievements
• Basic computer skills

Responsabilités

• Provide one-to-one complex care to clients on a live-in or home-visit basis
• Support clients to take part in community activities as part of their personal development
• Keep complete clinical and care records, including electronic patient records within 24 hours of an event
• Work with families and carers to help them understand mental health and cope with their caring role
• Maintain effective communication with referrers, colleagues, carers and community services
• Attend and contribute to team meetings and report assessment findings in the required format
• Promote the welfare of children, young people and adults and respond to safeguarding concerns under company policy
• Maintain confidentiality and comply with data protection, Caldicott and NHS confidentiality guidelines
• Report accidents, incidents and near misses and manage health and safety in line with company policy
• Complete mandatory and statutory training and take part in performance reviews and a personal development plan
• Follow company policies, procedures and the professional code of conduct, and use evidence-based practice
• Carry out other duties requested by the Registered Manager

Connaissances

Excellent communication

Interpersonal skills

Report writing

Record keeping

Able to work under pressure

Flexible and independent

Basic computer skills

Formation

Post-basic healthcare qualifications

Degree-level post-basic qualifications

Description du poste

A part-time complex care support worker post with Claimont Health, an independent CQC-registered provider of mental health care delivered in people's homes. The work is one-to-one support for clients with complex needs, on live-in or home-visit shifts, including helping them take part in community activities and their own progression. The team has few clients in this area, and experience with children or young adults with autism is particularly welcome. Fit depends on holding a UK driving licence and having access to a car, and the post requires an enhanced DBS check.

What the job involves

• Provide one-to-one complex care to clients on a live-in or home-visit basis
• Support clients to take part in community activities as part of their personal development
• Keep complete clinical and care records, including electronic patient records within 24 hours of an event
• Work with families and carers to help them understand mental health and cope with their caring role
• Maintain effective communication with referrers, colleagues, carers and community services
• Attend and contribute to team meetings and report assessment findings in the required format
• Promote the welfare of children, young people and adults and respond to safeguarding concerns under company policy
• Maintain confidentiality and comply with data protection, Caldicott and NHS confidentiality guidelines
• Report accidents, incidents and near misses and manage health and safety in line with company policy
• Complete mandatory and statutory training and take part in performance reviews and a personal development plan
• Follow company policies, procedures and the professional code of conduct, and use evidence-based practice
• Carry out other duties requested by the Registered Manager

What's required

Qualifications

• Basic computer skills

Experience

• At least 24 months' experience as a complex care support worker
• Working collaboratively in a multi-professional team
• Building trust with patients and providing consistency in the role
• Demonstrable record of clinical achievements

Skills & knowledge

• Excellent verbal, written, report-writing and interpersonal skills
• Able to manage change and adapt to clients, families and surroundings
• Able to work to deadlines in a pressurised environment
• Able to manage crisis situations and build relationships in difficult circumstances
• Able to maintain clear professional boundaries in a home setting

Checks & eligibility

• Enhanced DBS disclosure
• UK driving licence and access to a car

Other

• Working knowledge of the Mental Health Act 1983 and its impact on services
• Understanding of healthcare delivery in the NHS and independent sector and the Health and Social Care Act
• Commitment to client-specific care
• Flexibility, maturity, independence and a very high professional standard

Nice to have

• Post-basic qualifications in healthcare
• Degree-level post-basic qualifications in healthcare
• Current, clean, full car driving licence
• Experience delivering healthcare to people with complex needs across settings, including the community
• Experience supporting children or young adults with ASD and other complex physical needs
• Experience across a range of conditions and age groups

What's offered

• Competitive pay
• Paid induction
• CPD support
• Support with any additional training requirements
• Performance review and personal development plan
• A varied caseload depending on skills and experience