Support Worker

British Red Cross; Winchester, Basingstoke; Remote; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Flexible working

36 days annual leave

Pension up to 6%

Cycle2Work

Job summary

British Red Cross in Winchester and Basingstoke is seeking a compassionate Support Worker to assist discharge from hospital, providing practical and emotional support to adults returning home. A full UK driving licence and access to a vehicle are required to support service users.

No formal care experience is required; just patience and a calm, confident manner. You will make welfare calls, accompany shopping, and conduct home visits, working with clinicians and community health professionals to

Qualifications

• No formal care experience is required; a patient, thoughtful approach is valued.
• Full UK driving licence and willingness to drive service vehicles are essential.
• Ability to work both independently and as part of a team.

Responsibilities

• Providing practical and emotional support, including welfare calls, shopping, and home visits.
• Supporting adults after hospital stays to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalised support plan for each service user.

Skills

People skills

Independent work

Driving licence

IT skills

Tools

Basic IT skills

Job description

Support Worker -Assisted Discharge

Location: Winchester and Basingstoke, North Hampshire

Salary: £13.45 per hour

Hours: Zero per week, as and when required

Contract: Casual

Driving: Full UK Manual Driving Licence required and access to a vehicle

Unfortunately we are unable to offer sponsorship for this role

Do you want to make a real difference to people’s lives the moment they leave hospital? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We’re looking for someone kind, reliable, and full of positive energy to join our Health and Care team as a Support Worker.

If you’re the type of person who enjoys helping others feel safe and supported, you could make a real difference in someone’s life. No formal care experience? That’s okay. If you’re patient, thoughtful, and can make someone feel at ease, you’re exactly who we’re looking for.

What will a day in the life of a Support Worker involve?

• Providing practical and emotional support, including welfare calls, shopping, and home visits.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalised support plan for each service user.

To be a successful Support Worker, what will you need?

• A kind, calm and confident approach with great people skills.
• The ability to work independently and as part of a team.
• A full UK driving licence and willingness to drive service vehicles.
• Basic IT skills and a commitment to following procedures.

Interested? The closing date for applications is 23.59 on Wednesday 28th October 2026.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.
• Pension Scheme: Up to 6% contributory pension.
• Recognition Platform: Managers can reward great work with retail vouchers.
• Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Learning & Development: A range of career and learning opportunities.
• Will Writing Service: Access to a free will writing service.
• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders