Support Worker

THE BRITISH RED CROSS SOCIETY; Falkirk; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

36 days annual leave

Pension up to 6%

Learning & Development

Discounts

Wellbeing Support

Cycle2Work

Job summary

The British Red Cross Society is seeking a Service Support Worker to join its Health and Care team. You’ll provide personal, emotional, and practical support to adults in their homes or communities, helping them live more independently and feel connected.

This role emphasizes compassionate care, with opportunities to progress within a supportive environment. Flexibility to work evenings and weekends is required, with remote and hybrid working options.

Qualifications

• Excellent communication skills and a caring, respectful approach.
• Have the right to work in the UK. Sponsorship is not available for this role.
• Experience supporting people with physical, sensory, or mental health needs.
• Knowledge of community care resources and risk assessments.

Responsibilities

• Providing personal, emotional, and practical support to adults in their own homes or community.
• Supporting service users with daily living tasks like bathing, dressing, meal prep, and medication.
• Liaising with health and social care professionals to ensure consistent, high-quality care.
• Promoting safety and wellbeing through risk assessments and welfare checks.

Skills

Excellent communication

Caring approach

Patient & empathy

Able to work evenings/weekends

Job description

We’re looking for someone kind, upbeat, and great with people to join our Health and Care team as a Service Support Worker. If you’re patient, caring, and love helping others, you could make a real difference every day. No formal care experience? That’s okay. If you can make someone feel safe, supported, and valued, you’re exactly who we’re looking for.

As a Service Support Worker, you’ll be a lifeline for people who may be struggling due to age, illness, or vulnerability. You’ll help them live more independently and feel more connected. This isn’t just a job - it’s a chance to build meaningful relationships, grow your skills, and give back to your community. With plenty of opportunities to progress, it’s a role that can grow with you.

What day in the life of a Service Support Worker involve?

• Providing personal, emotional, and practical support to adults in their own homes or community.
• Supporting service users with daily living tasks like bathing, dressing, meal prep, and medication.
  
• Liaising with health and social care professionals to ensure consistent, high-quality care.
  
• Promoting safety and wellbeing through risk assessments and welfare checks.

• Excellent communication skills and a caring, respectful approach.
• Have the right to work in the UK. Unfortunately we cannot offer sponsorship for this role.
• Experience supporting people with physical, sensory, or mental health needs.
• Knowledge of community care resources and risk assessments.
  
• Flexibility to work evenings and weekends, and a willingness to register with the SSSC.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.Together, we are the world's emergency responders

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.