Support Worker

British Red Cross; Redhill; Hybrid; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Flexible working

36 days annual leave

Pension scheme

Learning & Development

Discounts

Wellbeing support

Cycle2Work

Job summary

British Red Cross is seeking a dedicated Support Worker to join the Home from Hospital team in Surrey. This role focuses on emotional and practical support for individuals recently discharged from hospital, helping them regain independence at home.

You will manage a caseload, conduct welfare calls, and support recovery with home visits. A full UK driving licence is required, and flexible remote/hybrid working options are available.

Qualifications

• Ability to provide emotional and practical support.
• Capable of managing a caseload and coordinating welfare calls.
• Willingness to work both independently and as part of a team.
• Full UK driving licence and access to a vehicle.
• Basic IT skills and a commitment to following procedures.

Responsibilities

• Manage a caseload to provide emotional and practical support for service users discharged from hospital including welfare calls, shopping, and home visits.
• Support adults after a hospital stay to help them recover safely at home.
• Respond to referrals from clinicians and community health professionals.
• Assess needs and follow a personalised support plan for each service user.

Skills

Kind and calm approach

People skills

Independence and teamwork

Driving licence

IT skills

Job description

Support Worker - Home from Hospital

Location: Redhill, Surrey with travel around the area
Hours: 21
Salary: £24,479 per annum pro-rata (£13.45 per hour)

Contract type: Fixed Term Contract Until March 2027
Driving Requirement: A full UK driving license held for a minimum of 2 years is required and access to a vehicle. Business mileage reimbursed.

Unfortunately we are unable to offer sponsorship for this role.

An Exciting Opportunity Alert! Join our Home from Hospital team in Surrey!

Are you passionate about making a positive impact in people's lives? Do you thrive in a supportive and caring environment? We are currently seeking dedicated and compassionate individuals to join our team as a Support Worker- Home from Hospital in Surrey. This is an excellent opportunity to contribute to the well‑being and independence of individuals within our community.

What will a day in the life of a Support Worker involve?

• Managing a caseload to provide emotional and practical support for our service users who have been discharged from hospital including welfare calls, shopping, and home visits.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalised support plan for each service user.

To be a successful Support Worker, what will you need?

• A kind, calm and confident approach with great people skills.
• The ability to work independently and as part of a team.
• A full UK driving licence and access to a vehicle
• Basic IT skills and a commitment to following procedures.

Interested? The closing date for applications is 23.59 on Monday 21st September 2026.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders