Support Worker

LLOYD'S REGISTER INTERNATIONAL; Portsmouth; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

36 days annual leave

Pension scheme

Wellbeing support

Learning & Development

Will writing service

Cycle2Work

Discounts

Job summary

Lloyd's Register International is seeking a calm, caring presence in the emergency department to support patients from admission to discharge. You will assist with mealtimes and comfort items, provide one-to-one support for patients with dementia, confusion or emotional distress, offer bereavement signposting, and help patients return home safely with transport and follow-ups.

The role requires confidence in a busy hospital environment, a trusting, reassuring manner and strong communication to

Qualifications

• Applicants must have a full licence (2 years) and access to a vehicle.
• Confidence working in a busy hospital environment, especially in the emergency department.
• Ability to assess needs, follow support plans and work independently.

Responsibilities

• Assisting patients with mealtimes, refreshments and comfort items like blankets or pillows.
• Providing one-to-one support for patients with dementia, confusion or emotional distress.
• Offering bereavement support and signposting patients to further services.
• Helping patients return home safely, including transport and follow-ups.

Skills

Calm under pressure

Strong communication

Emotional resilience

Trust-building

Independent worker

Education

Full licence (2 years)

Job description

Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.

Could you be the calm, caring presence someone needs in their moment of crisis?

Are you ready to make a difference from the moment someone enters the emergency department? As a

• Assisting patients with mealtimes, refreshments and comfort items like blankets or pillows.
  
• Providing one-to-one support for patients with dementia, confusion or emotional distress.
  
• Offering bereavement support and signposting patients to further services.
  
• Helping patients return home safely, including transport and follow-ups.

• Confidence working in a busy hospital environment, especially in the emergency department.
  
• A caring, calm approach with strong communication and emotional resilience.
  
• The ability to assess needs, follow support plans and work independently.
  
• A natural ability to build trust and offer reassurance to people in distress.

Interested? Theclosingdatefor applications is 23.59 on Tuesday 22nd September 2026. Interviews commencing very soon after.
In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) plus the option to buy extra leave.
• Pension Scheme:Up to 6% contributory pension.
• Recognition Platform:Managers can reward great work with retail vouchers.
• Discounts:Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Learning & Development:A range of career and learning opportunities.
• Will Writing Service:Access to a free will writing service.
• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.