Support Worker

The Methodist Church in Britain; Meadowfield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

Apprenticeship and further learning

Shopping, travel and leisure discounts

Healthcare and financial benefits

Flexible working with overtime

Regular coaching and appraisal

Expert supervision and peer support

Cycle to Work scheme

Job summary

Cygnet Appletree in Durham region is seeking a Support Worker to provide person-centred care across 12-hour day and night shifts, totaling 42 hours weekly. Enhanced DBS is required, with emphasis on safeguarding and responsive care within female mental health services.

The role involves supporting service users, managing duties, and contributing to a safe, learning-focused environment while offering opportunities for professional development.

Qualifications

• Excellent communication skills with service users and colleagues.
• Ability to work as part of a supportive team.
• Sensitivity and intuition to respond to complex needs.
• Passion for empowering service users to gain independence.
• Enhanced DBS check required.

Responsibilities

• Provide enhanced, person-centred care with a flexible learning approach for each service user.
• Support management and team members in the day-to-day running of the service.
• Allocate duties effectively and safely to staff on shift.
• Provide physical and emotional support, guidance and encouragement to service users.
• Learn each individual's specific needs and help in the most appropriate way.
• Assist with medical and welfare needs and report as required.
• Safeguard service users and maintain a safe, clean environment.

Skills

Excellent communicator

Good team player

Sensitive and intuitive

Empowering service users

Job description

Support Worker post at Cygnet Appletree, a mental health hospital for women near Durham that includes Pippin Ward, a specialist PICU, and Bramley Ward, an intensive support service for women with personality disorder and complex mental health needs. The work centres on safe, person-centred care: supporting colleagues with the running of the service, helping with medical and welfare needs, and safeguarding. The role is full-time at 42 hours a week on 12-hour day and night shifts. Successful candidates need an enhanced DBS check.

What the job involves

• Provide enhanced, person-centred care with a flexible learning approach for each service user
• Support management and team members in the day-to-day running of the service
• Allocate duties effectively and safely
• Provide physical and emotional support, guidance and encouragement
• Learn each individual's specific needs and help in the most appropriate way
• Assist with medical and welfare needs and report as required
• Safeguard service users
• Maintain a safe and clean environment

Skills & knowledge

• Excellent communicator
• Good team player
• Sensitive and intuitive, with the energy to create a trusting, stimulating and varied environment
• Passionate about empowering and supporting service user independence

Checks & eligibility

• Enhanced DBS check

Other

• Genuinely driven to make a real difference in people's lives

What’s offered

• Pension scheme
• Apprenticeship and further learning opportunities
• Shopping, travel and leisure discounts
• Healthcare and financial benefits
• Flexible working with opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Cycle to Work scheme