Support Worker

The Methodist Church in Britain; City of Edinburgh; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Flexible working

Coaching & appraisal

Supervision & peer support

Employee discounts

Cycle to Work scheme

Referral scheme

Wellbeing centre

Job summary

Cygnet Nield House is seeking a Support Worker to provide practical, emotional and therapeutic support to women with mental health needs. The role involves flexible 12-hour day and night shifts, DBS check and care experience or transferable people-focused skills.

You will work with nurses and clinicians to empower residents, promote independence and maintain a safe therapeutic environment. Full-time hours and ongoing training are included.

Qualifications

• Experience in care, or strong transferable skills from a people-focused role.

Responsibilities

• Offer enhanced, person-centred care using a flexible approach.
• Provide physical and emotional support, guidance and encouragement.
• Build positive, professional relationships with service users.
• Learn each individual's needs and support them appropriately.
• Assist with medical and welfare needs.
• Report medical and welfare concerns as required.
• Support safeguarding practice and maintain professional boundaries.
• Help maintain a safe, clean and therapeutic environment.
• Encourage independence, confidence and positive daily routines.
• Work closely with nurses, clinicians and wider colleagues.

Skills

Clear communicator

Team player

Calm under pressure

Empathetic

Compassionate

Empowering women

Job description

Support Worker post at Cygnet Nield House, a specialist mental health hospital for women, covering the Clarion and Compton wards. The work centres on practical, emotional and therapeutic support for women with mental health needs, including help with medical and welfare needs and safeguarding practice. It is full-time, 42 hours a week on mixed 12-hour day and night shifts, and open to people with care experience or transferable skills from other people-focused work. An enhanced DBS check is required.

What the job involves

• Offering enhanced, person-centred care using a flexible approach
• Providing physical and emotional support, guidance and encouragement
• Building positive, professional and trusting relationships with service users
• Learning each individual's specific needs and supporting them appropriately
• Assisting with medical and welfare needs
• Reporting medical and welfare concerns as required
• Supporting safeguarding practice and maintaining professional boundaries
• Helping maintain a safe, clean and therapeutic environment
• Encouraging independence, confidence and positive daily routines
• Working closely with nurses, clinicians and wider colleagues

Experience

• Experience in care, or strong transferable skills from a people-focused role

Skills & knowledge

• Clear communicator and good team player
• Calm, patient and resilient, and able to stay calm under pressure
• Sensitive, intuitive and respectful
• Caring, confident and compassionate
• Passion for empowering women and supporting independence
• Able to work positively in a mental health hospital environment

Checks & eligibility

• Enhanced DBS check

Other

• Motivation to learn, develop and grow a career

Nice to have

• Experience of working with challenging situations
• Experience of helping others through difficult moments

What’s offered

• Flexible working with opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Employee discount savings
• Cycle to Work scheme
• Recruitment referral scheme
• Wellbeing centre with exercises, recipes, financial advice and mental health support
• Support to grow professionally and develop a career