Support Worker

Voyage-Care; Lowestoft; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

£13.89ph up to £14.89ph

+50p/hour for evenings/weekends

£1 extra/hour for premium overtime

Wagestream – access up to 40% of pay

Blue Light Card

24/7/365 doctor line

Cash plans

Enhanced retirement leave

Long service awards

Excellent training and career dev

Job summary

Voyage Care in Lowestoft is seeking a dedicated Support Worker to help individuals feel understood and supported as they take steps toward greater independence. The role offers full and part-time hours, with shift patterns including early, afternoon and night coverage, and attractive hourly pay with enhancements for evenings and weekends.

In this hands-on position, you will assist with everyday routines, personal care, social activities and community engagement, while following Positive

Qualifications

• Caring and patient demeanor essential.
• Experience supporting people with enhanced needs preferred.
• Ability to work flexibly across shifts and respond to changing needs.

Responsibilities

• Support people with daily routines and personal care.
• Encourage independence and development of life skills.
• Help access local community and participate in activities.
• Support people with goals and progress using Reflective Practice.
• Provide reassurance and emotional support
• Follow Positive Behaviour Support plans and use reflective practice
• Offer enhanced support for individuals with complex needs including mental health and trauma.

Skills

Caring

Patient

Resilient

Flexible

Reflective practice

Experience with enhanced needs

Following Positive Behaviour Support

Job description

Be the person who helps someone feel understood, supported and confident to take their next step.

At our Lowestoft supported living service, you’ll work alongside people who need enhanced support, helping them build independence, develop new skills and enjoy life on their terms.

The Role

Location: Lowestoft
Hours: Full and part time – 22.5 to 35 hours
Shifts: 7am–2.30pm, 2.30pm–10pm, 10pm–8am and sleep-ins
Pay: £13.89ph up to £14.89ph with overtime and evening/weekend enhancements

Your Role

This is a hands-on role where your approach, patience and consistency can make a real difference.

You’ll:

• Support people with their everyday routines and personal care
• Encourage independence and help develop new life skills
• Support people to access their local community and enjoy activities
• Take part in trips, outings and activities chosen by the people we support
• Provide reassurance and emotional support
• Help people work towards personal goals and celebrate their progress
• Follow Positive Behaviour Support plans and use reflective practice
• Provide enhanced support for people with behaviours of distress, mental health conditions, autism, potential forensic histories and trauma

One day you could be out exploring the local area, while the next might involve supporting someone to enjoy their favourite activity at home.

A Team That Makes a Difference

You’ll join a welcoming and friendly team where every day is different.

We’re looking for people who understand that great support is about more than completing tasks. It’s about building trust, being consistent and helping someone recognise what they can achieve.

Who This Role Is For

We’re looking for an experienced Support Worker who is:

• Caring, patient and genuinely hands-on
• Resilient, flexible and composed
• Experienced in supporting people with enhanced needs
• Confident following Positive Behaviour Support plans
• Experienced with reflective practice
• Comfortable supporting people with complex needs, including mental health, autism, behaviours of distress, potential forensic histories and trauma
• Committed to helping people develop confidence and independence

Feel Valued at Voyage Care

We reward your dedication with:

• £13.89ph up to £14.89ph
• 50p extra per hour for evening and weekend shifts
• £1 extra per hour for premium overtime
• Wagestream – access up to 40% of your earned pay
• Funded Blue Light Card
• 24/7/365 doctor line for you and your family
• Cash plans covering you and your family
• Enhanced retirement leave
• Long service awards
• Excellent training and career development

If you’re ready to use your experience to help someone build a more independent and fulfilling life, we’d love to hear from you.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.