Support Worker

British Red Cross; Dorchester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Pension Scheme

Recognition Platform

Discounts

Wellbeing Support

Learning & Development

Will Writing Service

Death in Service

CycleWork

Job summary

British Red Cross is seeking a compassionate Support Worker (Assisted Discharge) to help individuals leave hospital and recover at home. The role involves practical and emotional support, welfare calls, shopping, and home visits from the Royal Bournemouth Hospital site.

Full UK driving license is required, with some weekend work expected. No formal care experience is necessary; however, you should be patient, calm, and able to put people at ease.

Qualifications

• No formal care experience required; willingness to learn.
• Must be kind, calm, and confident with great people skills.
• Willingness to drive service vehicles and hold a full UK driving licence.

Responsibilities

• Provide practical and emotional support including welfare calls, shopping, and home visits.
• Support adults after hospital discharge to recover safely at home.
• Respond to referrals from clinicians and community health professionals.
• Assess needs and follow a personalised support plan for each service user.

Skills

Empathy & communication

Independence & teamwork

Full UK driving licence

IT literacy

Tools

Basic IT skills

Job description

About The Role Support Worker - Assisted Discharge Location: Royal Bournemouth Hospital Salary: £, per annum, pro-rata (£ per hour) Hours: per week. Service works days a year. Successful applicant will be required to work some weekends and bank holidays Contract: Permanent Driving: Full UK Manual Driving Licence held for a minimum of years Unfortunately we are unable to offer sponsorship for this role Do you want to make a real difference to people’s lives the moment they leave hospital? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We’re looking for someone kind, reliable, and full of positive energy to join our Health and Care team as a Support Worker. If you’re the type of person who enjoys helping others feel safe and supported, you could make a real difference in someone’s life. No formal care experience? That’s okay. If you’re patient, thoughtful, and can make someone feel at ease, you’re exactly who we’re looking for.

What will a day in the life of a Support Worker involve?

• Providing practical and emotional support, including welfare calls, shopping, and home visits.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalised support plan for each service user.

To be a successful Support Worker, what will you need?

• A kind, calm and confident approach with great people skills.
• The ability to work independently and as part of a team.
• A full UK driving licence and willingness to drive service vehicles.
• Basic IT skills and a commitment to following procedures.

Interested? The closing date for applications is on Wednesday th October .

In return for your commitment and expertise, you’ll get:

• Pension Scheme: Up to % contributory pension.
• Recognition Platform: Managers can reward great work with retail vouchers.
• Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Learning & Development: A range of career and learning opportunities.
• Will Writing Service: Access to a free will writing service.
• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
• CycleWork: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders