Support Worker

Deaf Action; City of Edinburgh; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Occupational pension scheme

32 days leave pro rata

Birthday day off

Employee Assistance Programme

Mental Health First Aiders

Cycle to Work Scheme

IT Voucher Scheme

PDR process learning and development

Job summary

Deaf Action is seeking caring, motivated Support Workers to help deaf BSL users in their own homes and communities in Edinburgh and Glasgow. The roles are permanent, part-time (25 hours/week for Edinburgh, 5 hours/week Glasgow). Successful candidates will learn BSL on the job and contribute to independent living for service users.

Experience in care settings is beneficial; training is provided. Driving and access to a car are essential for this role.

Qualifications

• Experience in supporting people in their own homes, tenancies or care settings is beneficial.
• Willing to learn and complete on-the-job training.
• BSL knowledge is a bonus; training available.
• Must be able to drive and have access to a car.

Responsibilities

• Provide person-centred support in home and community.
• Promote independence and informed choice.
• Maintain documentation and paperwork.
• Work under management guidance and contribute to service development.
• Drive between service users to provide in-home support.

Skills

BSL knowledge

Driving

Communication

Job description

Position 1 - Permanent, Part-Time (25 hours/week) – Edinburgh, Slateford Green

Position 2 – Permanent, Part-Time (5 hours/week) - Glasgow

Interview date: 1st-2nd December 2026

Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for a caring and motivated Support Worker to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

You can find out more about us at www.deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. The people we support want our team to be friendly, reliable and practical.

If you have experience in supporting people in their own homes, tenancies or a care home setting, that is beneficial/great. If you don’t, it’s not a problem and we can provide training.We always provide on the job and formal training, and our support workers often go on to complete formal qualifications in social care. If you already have knowledge of BSL that is a bonus, however we can provide training if you do not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will work shifts either in Edinburgh or Glasgow (depending on the appointed position), delivering a person-centred service supporting deaf* people within their own home. This will enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

*deaf: this includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

Key responsibilities of the role include:

• To work under the guidance of the management team in the day-to-day provision of support to service users within their home and the wider community.
• Be accountable for agreed areas of service delivery, in accordance with the policy, direction and strategy of the Company and within the requirements of Statutory Duty.
• To contribute to the ongoing improvement and development of the service by providing constructive feedback and suggestions through supervision, team meetings and the management team etc
• To ensure documentation/paperwork is maintained as required.
• To promote an environment that is supportive, stimulating, linguistically rich and culturally appropriate to the service provision.
• Undertake other duties as may be required within the scope of the post. Participate as necessary in corporate initiatives and projects to support the overall aim and objectives of the company.
• Due to the nature of this role, it is essential that you can drive and have access to a car.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%
• 32 days leave pro rata (including bank holidays) pro rata for part time
• An additional day off for your birthday
• 24/7 access to an Employee Assistance Programme provided by Health Assured
• In-house Mental Health First Aiders
• Access to the Cycle to Work Scheme and IT Voucher Scheme
• Ongoing support for learning and development through our PDR process

PVG checks will be requested. Applications welcome from all sections of the community.

We expect you will share our commitment to the core values of Deaf Action