Support Worker

The Talent Hub; Bere Alston; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Career development

Progression opportunities

WOW-Wheel

Family flexibility

Refer-a-friend bonus

Loyalty bonuses

Meaningful work

Positive culture

Job summary

Ashdown Care is seeking a committed Support Worker in Blaydon to provide high-quality, person-centred support across social, physical, emotional and recreational needs. The role requires flexibility to work a 42-hour week with a 2-week rolling rota, including days, weekends, and nights.

You will help individuals live fulfilling and independent lives in a 24/7 service, applying Person-Centred Active Support and working with dedicated teams and managers to ensure safety and wellbeing.

Qualifications

• Experience working with adults needing complex care
• Experience with challenging behaviour
• NVQ Level 2/3 in Health & Social Care desirable
• Training in safeguarding, first aid or infection control desirable

Responsibilities

• Deliver person-centred care and support daily living activities
• Support with personal care (bathing, dressing, toileting)
• Encourage independence with cooking, housekeeping and life skills
• Monitor wellbeing and report concerns to management
• Communicate with families, professionals, and colleagues
• Maintain accurate care records and follow care plans
• Support with medication and healthcare appointments
• Assist with finances and tenancy-related tasks
• Participate in social activities, outings, and holidays
• Apply positive behaviour support and follow safeguarding procedures
• Work safely, maintain confidentiality and follow policies

Skills

Caring

Communication

Dignity & confidentiality

Complex care

Positive Behaviour Support

Education

NVQ Level 2/3 in Health & Social Care

Job description

Support Worker – Blaydon, NE21

Full-time: 42 hours per week (days), 2-week rolling rota, 3/4 shift pattern

£13.60 per hour

Experience of working with adults with complex care required

Experience with challenging behaviour required

Ashdown Care do not offer sponsorship

Ashdown is not for everyone! So please ensure you fully understand and agree with our values before accepting any post with us.It will be easier for us both in the long run!

You see, we recognise that our staff are our greatest asset.We have worked long and hard with all our staff teams to create a set of values that we are all committed to, which involves being passionate about what we do, committed, respectful to each other and being willing to reflect and continuously learn and improve.Our existing teams are simply the best in the Northeast, and they don’t want anyone joining them who doesn’t feel the same way as they do.

Please watch our short video series atwww.ashdowncare.comand if you like what we see, then we would love to welcome you to the Ashdown family.

You can then come and work with highly motivated teams, with efficient, knowledgeable, and approachable managers.You will be supported with your physical, personal, and mental health challenges whilst being assigned interesting and challenging work to help you grow, develop and live the best possible version of yourself.You will be respected, listened to, and recognised for your efforts.

Why Join Ashdown?

Company perks:

• Paid mandatory and ongoing career development training
• Genuine progression opportunities
• Chances to spin our WOW-Wheel
• Flexibility around family commitments
• Refer-a-friend bonus
• Loyalty bonuses
• Meaningful, rewarding work

• A positive, values-driven culture
• Access to wellbeing resources

Job Purpose

Provide high-quality, person-centred support across all aspects of care (social, physical, emotional, and recreational), enabling individuals to live fulfilling and independent lives.Work in line with internal standards and regulatory requirements, ensuring safety, wellbeing, and satisfaction.

You will apply Person-Centred Active Support by encouraging choice, promoting independence, and providing the right level of support for each individual.This is a 24/7 service, requiring flexibility to work shifts, including weekends, nights, and bank holidays.

Key Responsibilities

• Deliver person-centred care and support daily living activities
• Support with personal care (e.g.bathing, dressing, toileting)
• Encourage independence with cooking, housekeeping, and life skills
• Monitor wellbeing and report concerns to management
• Communicate with families, professionals, and colleagues
• Maintain accurate care records and follow care plans
• Support with medication and healthcare appointments
• Assist with finances and tenancy-related tasks
• Participate in social activities, outings, and holidays
• Apply positive behaviour support and follow safeguarding procedures
• Work safely, maintain confidentiality, and follow policies

Skills & Experience

Essential:

• Caring, respectful, and reliable
• Good communication and teamwork skills
• Commitment to dignity, confidentiality, and person-centred care
• Experience with adults with specialist complex care
• Experience with Positive Behaviour Support

Desirable:

• NVQ Level 2/3 in Health & Social Care
• Experience with care plans and personal care
• Training in safeguarding, first aid, or infection control