Support Team Manager

MIRUS - WALES; Bridgend; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Fully funded QCF

Training & development

Annual leave 20 days

Pension scheme

Cycle to work

Travel allowance 45p/mile

Employee assistance

Wellbeing hub

Job summary

MIRUS - WALES in Bridgend is seeking a dedicated Support Team Manager to lead the senior support workers and support staff, delivering high-quality person-centred services and ensuring effective care planning and budgeted delivery.

You will oversee safeguarding training, service delivery within contract hours, and work flexibly including out-of-hours shifts, contributing to community involvement and independent living for people supported.

Qualifications

• QCF level 4/5 management qualification or willingness to work towards.
• Experience of supporting people with learning disabilities with a minimum 1 year of management experience.
• Experience liaising with external agencies, families and representatives.
• Experience working within legislative guidelines (e.g., C IW Standards, Mental Capacity Act, Safeguarding, Health and Safety, DOLS).
• Ability to work flexibly and participate in an Out of Hours service.
• Ability to work effectively across a range of teams, including peer group and Multi-Disciplinary Teams.

Responsibilities

• Deliver high-quality, person-centred services through strong line management of the senior support workers and support staff.
• Ensure care planning and risk assessments are well managed and up-to-date.
• Uphold safeguarding standards and ensure staff training is current.
• Lead teams to help people build and maintain meaningful relationships.
• Deliver services in line with contracts, budgets and commissioned hours.
• Promote active support and inclusion within the community.

Skills

People management

Cross-team collaboration

Out-of-hours support

Safeguarding & compliance

Liaising with external agencies

Education

QCF level 4/5 management qualification

Job description

Search & Apply Job description

Job description

Support Team Manager (3623)

We have an exciting opportunity for a Support Team Manager to join our dedicated team in Bridgend.

You will need to hold a full UK driving license for this role.

About Mirus:

For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.

We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.

We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.

Everything we do is guided by our values:Together, Respectful, Responsible, Empowering, and Courageous.

About the role:

Reporting to the Registered Manager, you'll deliver high-quality person-centred services through strong line management of the senior support workers and support staff teams. You'll deliver excellent care and support planning practice, leading by example as a practice role model. You'll deliver great outcomes for the people we support. You'll be responsible for managing your services within budget, manage care hours, rotas and contracts and deliver against key objectives. You'll deliver a positive health, safety and wellbeing culture.

What will you be doing?

• Ensure the care and support planning and personalised risk assessment processes are well managed.
• Uphold highest standards relating to Safeguarding and ensure all staff training is current.
• Lead the teams in delivering person centred support which ensures people make and maintain relationships that are important to them.
• Lead the teams in enabling people to play an active role in their community and achieve the things that matter to them.
• Deliver services in accordance with the contract, budget, and commissioned hours.
• Lead staff in the implementation of all support plans / guidance and to ensure plans and risk assessments are current and appropriately updated.
• Ensure the involvement and inclusion of all people as well as their circle of support if desired.
• Lead teams who encourage and enable people we support to maximise independence and to be active in their community.
• Ensure people are supported to give feedback on the support received and act upon this feedback, updating support plans accordingly.
• Ensure the delivery of Active Support across your services in accordance with Mirus strategy.

What we're looking for:

Essential:

• QCF level 4/5 management qualification or willing to work towards
• Experience of supporting people who have learning disabilities, with minimum 1 year's management experience
• Experience of positively liaising with external agencies, families, and representatives
• Experience of working within legislative guidelines, i.e., C IW Standards, Mental Capacity Act, Safeguarding, Health and Safety, DOLS etc
• Ability to work flexibly and take part in an ‘Out of Hours' service
• Ability to work effectively across a range of teams, to include peer group and Multi-Disciplinary Teams

Our Benefits:

• Fully funded and supported qualification–QCF.
• Full training programme and opportunities for development and promotion.
• 20 days' Annual Leave, plus Bank Holidays (Your annual holiday entitlement increases by 1 day a year on the first full month after your 12 months service (to maximum of 29).
• Pension Scheme.
• Cycle to Work Scheme
• Paid work-related travel at 45p per mile between services.
• Employee Assistance Programme.
• Wellbeing Hub.

A full job description is attached, please review for more information about the role.

• Vacancy Type:Permanent
• Location:Bridgend
• Postcode:CF31 3TP
• Full-time / Part-time:Full-time
• Salary:£34,730