Support Security Officer

Anchor Group Services Ltd; Shotton; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Employee Assistance Programme

Anchor Academy training

Cycle to Work Scheme

Uniform provided

Auto Enrolment Pension

Hospital Saturday Fund

Reward and Recognition Awards

Counselling services (EAP) 24/7

Job summary

Anchor Group Services is seeking a reliable Support Security Officer for the Shotton Paper Mill site in Deeside Industrial Park. The role involves patrols, vehicle searches, and site lock-up procedures, with duties including incident response and reporting. You must hold a valid SIA Licence and a full UK manual driving licence.

4 on 4 off shifts average 42 hours weekly. The successful candidate will deliver strong customer service, stay vigilant, and support security operations while complying

Qualifications

• Customer service experience and confidence to handle conflict.
• Excellent written and verbal communication skills.
• Flexible to meet job requirements and reliable/punctual.

Responsibilities

• Support the security team in protecting property, people and assets.
• Conduct routine patrols and vehicle searches as required.
• Assist with site lock-up and unlocking duties.
• Respond to incidents and escalate where necessary.
• Complete reports and logs detailing observations and activities.
• Provide support to gatehouse and core security functions.
• Maintain compliance with health, safety and site requirements.

Skills

Customer service

Conflict handling

Communication skills

Flexible to job

Reliable and punctual

Enthusiasm and passion

Job description

Shotton, United Kingdom | Posted on 16/07/2026

• Country United Kingdom
• Postal Code CH5 2LW

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Apply now to join Team Anchor and take the next step in your career.

Job Description

Job Role: Support Security Officer

Working Hours: 4 on 4 off shift pattern – average 42 hours per week

Pay: £12.71 per hour

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for a Support Security Officer to join our established security team based at Shotton Paper Mill in Deeside Industrial Park.

We are seeking reliable and vigilant individuals to provide operational support to the wider security team, assisting with maintaining site security. This is a hands‑on support role involving patrols, vehicle searches, site lock‑up procedures, and responding to incidents as required.

You will be required to deliver a good standard of customer service, remain alert at all times, and support the effective running of site security operations. The successful candidate must hold a valid SIA Licence and a full UK manual driving licence.

Duties Include:

• Supporting the security team in protecting the client’s property, people, and assets in line with Assignment Instructions (AI’s) and site procedures
• Conducting routine internal and external patrols of the site to ensure security and safety standards are maintained
• Carrying out vehicle searches in accordance with site policies and procedures
• Assisting with site lock‑up and unlocking duties as required
• Responding to and supporting the management of security incidents, escalating where necessary
• Reporting irregularities, hazards, or breaches of procedure promptly and accurately
• Completing reports and logs by recording observations, incidents, and daily activities
• Providing support to gatehouse and core security functions
• Maintaining compliance with all legal, health & safety, and site‑specific requirements
• Responding to queries from staff and contractors in a professional and helpful manner
• Maintaining a high standard of professionalism, vigilance, and reliability at all times

Requirements

• Full 5-year employment checkable history - Essential
• Valid frontline SIA licence DS or SG - Essential
• Full UK Manual Driving Licence - Essential
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well‑groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast‑moving environment
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Flintshire, Deeside, Flint, Queensferry, Connahs Quay, Sealand, Sandycroft, Ewloe, Buckley, Northop, Mold, Broughton, Bagillt, Wirral, Ellesmere Port, Chester, Wrexham

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.