Support Officer

TN United Kingdom; Rochdale; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading company in Rochdale is seeking a motivated Support Officer for a part-time position within the Revenues and Benefits service. The role involves clerical duties such as processing post, handling queries, and maintaining records. Join a supportive team with access to great facilities and a focus on community service.

Benefits

Discounted Corporate Fitness Membership

Onsite Coffee Shop

Qualifications

• Must be a resident of Rochdale.
• Ability to work efficiently in a clerical role.

Responsibilities

• Sorting and processing incoming and outgoing post.
• Handling telephone queries.
• Maintaining internal records.

Skills

Organisational Skills

Communication

Tools

Word

Excel

Outlook

Job description

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Support Officer (Part-Time) - Revenues and Benefits

We wish to appoint a highly motivated, well-organised, and hardworking Support Officer for a part-time role within the busy Revenues and Benefits service.

External candidates applying for this post must be residents of Rochdale, living within the municipal boundaries of the Borough of Rochdale.

We are looking for a candidate who can work efficiently to undertake a range of clerical duties across all areas of the Revenues & Benefits Support Team.

Key Duties:

1. Sorting, distributing, and processing incoming and outgoing post and email.
2. Handling and responding to telephone queries.
3. Processing all cheques received into RMBC.
4. Assisting with recording and maintaining internal records.
5. Scanning and indexing documentation onto the document management system.
6. Using ICT systems such as Word, Excel, and Outlook to complete duties.

What We Offer:

Join a friendly, supportive team based at Number One Riverside, with access to an onsite coffee shop and discounted Link4Life Corporate Fitness Membership.

Application Process:

Please demonstrate how you meet the 5 essential requirements of the role profile. When completing your application, use the person specification criteria as headings and provide specific examples.

Shortlisting will take place on 23rd May 2025.

Interviews will be held during the week commencing 26th May 2025.

As part of the selection process, you will be asked to undertake an IT-based test at the interview.

Additional Information:

This post is subject to a Basic DBS check.

Unfortunately, we are unable to offer sponsorship for this role.