Business Support Officer Level 2

Old Moat; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen for a Business Support Officer (Level 2) at Manchester City Council. The role involves providing essential administrative support, demonstrating strong organizational skills, and effective communication to enhance service delivery. Join a vibrant team dedicated to making a difference in the community.

Benefits

Generous holiday allowance: Up to 26 days annual leave plus bank holidays.

Pension scheme: Enrolled in the UK’s largest local government pension scheme.

Enhanced parental and carers leave.

Discounts on shopping, holidays, phone contracts, cycle schemes, and more.

Workshops, training, and apprenticeships.

Up to 3 days paid leave for volunteering.

Qualifications

• Highly organized individual capable of providing confidential, accurate, and timely administrative duties.
• Proactive, able to manage workload independently, and responsive to service needs.

Responsibilities

• Provide dedicated business support between Town Hall Extension and Alex House.
• Demonstrate expertise in minute taking and effective communication with partners.

Skills

Minute taking

IT skills

Effective communication

Written skills

Tools

Microsoft Office

Job description

About The Role

Working Hours: 35 Hours Per Week

Contract Type: Permanent, Full Time

Closing Date: 5 June 2025

Interview Method: In Person

This Role is Subject to:

• DBS (Disclosure and Barring Service) Clearance - This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a standard DBS check. Information provided by you or the DBS will be dealt with confidentially and in accordance with the DBS Code of Practice, which can be viewed here. We have a policy on the Employment of Ex-Offenders, available upon request.

An exciting opportunity has arisen for a Business Support Officer (Level 2) to provide dedicated business support between Town Hall Extension and Alex House.

About the Candidate

We are looking for a highly organized individual capable of providing confidential, accurate, and timely administrative duties. The candidate should be committed to teamwork, proactive, able to manage workload independently, and show initiative and responsiveness to service needs.

The successful candidate will demonstrate expertise in minute taking, knowledge of IT packages including Microsoft Office, and possess good keyboard skills. Effective communication and strong written skills are essential for interacting with internal and external partners.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether strengthening communities or driving innovation in public services, you’ll play a vital role in shaping a brighter future for everyone.

Our vision, Our Manchester, is for a fairer, greener, and healthier city, shaped by the people of Manchester. It guides everything we do at the Council and is realized through the Our Manchester behaviours:

• We listen and understand
• We work together and trust each other
• We value differences and treat each other fairly
• We ‘own it’ and are not afraid to try new things
• We are proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance: Up to 26 days annual leave plus bank holidays, increasing to 31 days after five years. Option to purchase two additional weeks.
• Pension scheme: Enrolled in the UK’s largest local government pension scheme, with options to top up benefits, including life cover of three times your salary.
• Enhanced parental and carers leave: Family leave options to support bonding and family needs.
• Perks: Discounts on shopping, holidays, phone contracts, cycle schemes, and more.
• Learning and development: Workshops, training, apprenticeships, and a comprehensive onboarding process.
• Good Employment Charter: Commitment to flexible, fair employment, annual pay reviews, and health and wellbeing support.
• Volunteering leave: Up to 3 days paid leave for volunteering.

Creating an Inclusive Team at Manchester City Council

We value diversity and actively encourage applications from all backgrounds, especially from Black, Asian, Minority Ethnic communities, Disabled people, and young people.

Support During the Process

• Interview adjustments available; let us know your needs.
• Accessible formats via our ReciteMe tool, accessible through the careers page.

Guaranteed Assessment Scheme

We guarantee assessments for applicants meeting minimum shortlisting criteria and who identify as members of the Armed Forces, veterans, care leavers, or having a disability or long-term condition.

When You Join Us

We’re a Disability Confident Employer, offering workplace adjustments, support networks, and accessible facilities.

For more information or adjustments, email [e-mail].

What we will need from you if successful

You must evidence your right to work in the UK before employment begins. Sponsorship is not available for this role.

Pre-Employment Checks

Checks may include proof of right to work, references, and DBS checks, depending on the role.

We are committed to an accessible and inclusive workplace. If additional support is needed, we will provide necessary aids or adapt roles accordingly.

For more details, read the attached role profile. Use our calculate your take-home pay service to estimate taxes and National Insurance.

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