Support Engineer (Service & Aftersales)

Howorth Air technology Limited; United Kingdom; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in the healthcare sector is seeking a Support Engineer to join their dynamic Service & Aftersales team. This role offers the chance to contribute to vital projects across healthcare and life science sites throughout the UK. The successful candidate will provide essential support to the engineering team, ensuring compliance with industry standards while delivering excellent customer service. With a focus on career progression and development, this innovative firm offers a supportive work culture and numerous perks, including a wellbeing allowance and hybrid working options. If you're ready to take your career to the next level, this opportunity is perfect for you.

Benefits

Wellbeing allowance

Hybrid working

Free parking

Pension scheme

Enhanced maternity & paternity pay

Company sick pay

Medicash healthcare plan

Critical illness cover

Employee assistance program

Electric car salary sacrifice

Qualifications

• Ability to work out of hours and travel extensively.
• Ambition to develop toward a senior role.

Responsibilities

• Support senior engineering team on healthcare sites across the UK.
• Liaise with internal teams including Directors and Managers.

Skills

Customer Service

Problem Solving

Team Collaboration

Professionalism

Education

Clean UK Driving Licence

Job description

Department: Service & Aftersales
Reports to: Engineering Managers

Working Location: Off-site, UK | Full-time

Join our team as

Are you ready to make your mark in the healthcare industry? We are delighted that due to our continued growth, we have a vacancy for a Support Engineer role within our Service & After Sales team.

The successful candidate will support the engineering team completing their duties in relation to the relevant rules and guidance on Healthcare and Life Science sites across the UK.

Your day to day

As part of your role at Howorth, your responsibilities will include:

• Support the senior engineering team on healthcare and life science sites across the UK.
• Work as part of a team for several years, progressing through a structured training plan.
• Liaise with internal teams including Directors, Managers, Service Engineers, and Project Managers.
• Travel extensively, including staying away from home for up to 4 nights per week.
• Provide excellent customer service, keeping customers informed and responding to their needs.
• Operate with professionalism, flexibility, accuracy, and integrity at all times.

Who you are

Recommended or desired qualifications you would need to fulfil this role:

• You have a clean UK Driving Licence.
• You are able to work out of hours and away from home for up to 4 nights per week.

This is the desired experience you will have

• Show ambition to develop toward a senior role.
• Take personal responsibility for tasks and professional development.
• Demonstrate initiative, solve problems, and maintain confidentiality.

At Howorth Air Tech, we don’t just build careers - we build futures. We offer:

• Company Culture: Howorth Way, a focus on career progression and development.
• Work Perks: Wellbeing allowance, hybrid working, free parking.
• Financial Security: Pension scheme, enhanced maternity & paternity pay, company sick pay.
• Health & Wellbeing: Medicash healthcare plan, critical illness cover, employee assistance program.
• Sustainability & Perks: Electric car salary sacrifice, cycle-to-work scheme.

About Us

Air, it’s a wonderful thing. And at Howorth, we should know. For over 160 years we've studied it. Inhaled and exhaled it. Developed pioneering new ways to clean it, control it, climatise it and contain it.

We understand what it does and how it flows. We know how it moves through operating theatres and clinical areas, pharmaceutical, biotech and chemical manufacturing equipment and environments.

Our Culture

At Howorth Air Tech, we believe that people are at the heart of everything we do. Our values shape our approach:

• Integrity: We take ownership, remain accountable, and value transparency.
• Collaboration: We work together to achieve shared success.
• Excellence: We push boundaries to deliver the highest quality work.

We’re committed to diversity, equality, and inclusion - ensuring a welcoming and inclusive environment for all.