Support Coordinator

Home Group; Hexham; On-site; GBP 23,254 - 28,421; Part time

Benefits offered by this job

34 days leave pro-rated

Paid time off for volunteering

Matching pension contributions

Health cash plan

Career path with development

Excellent benefits and rewards

Job summary

A leading support organization based in Hexham is seeking a part-time Lead Support Worker to help individuals with complex needs live more independently. You'll coordinate support workers, manage caseloads, and assist clients with daily living tasks. Required qualifications include a Level 3 Diploma in Care and relevant experience. The position offers a salary of £25,838 per year, plus generous benefits and development opportunities.

Qualifications

• Passion and experience in supporting others ideally in a supported housing setting.
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it).
• Experience assessing referrals and coordinating support.

Responsibilities

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support customers with daily tasks like budgeting, cooking and attending appointments.

Skills

Passion for supporting others

Experience in supported housing

Ability to work under initiative

Ability to remain calm under pressure

Education

Level 3 Diploma in Care or equivalent

Job description

Lead Support Worker

Salary £25,838 per year [pro rata], Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1,140.

Permanent, Part time (30 hpw).

Hexham.

We can’t offer a CoS for this role.

Home, a place where you belong.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What’s in it for you

• 34 days leave, pro-rated (including bank holidays and a “me day”).
• Paid time off for volunteering.
• Matching pension contributions (up to 7%, with life assurance of 3x basic salary).
• Save up to £1,140 yearly with our health cash plan, covering dental, optical and therapies.
• Career path with development and an excellent training package.
• Excellent benefits and rewards including supermarket discounts and travel expenses.

What you’ll do

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move‑on into the community.

You have

• Passion and experience in supporting others ideally in a supported housing setting.
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it).
• Experience assessing referrals and coordinating support.
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach.

The practical bits

• Working on a rota 30 hours per week over 7 days (10am – 6pm), working every other weekend.
• You need an enhanced background check and we pay for it.
• A valid driving licence and a vehicle insured for business use; we’ll pay for any business mileage.

Find out more. Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email [e-mail].