Support Coordinator

Home Group Limited; Saltburn by the Sea; On-site; GBP 26,000; Full time

Job summary

Join Home Group Limited as a Support Coordinator in Redcar and Saltburn, where you'll create support plans and help customers with daily living activities. This full-time role (37.5 hpw) offers a competitive pay of £13.21 per hour, great benefits including health cash plans, flexible scheduling, and opportunities for career growth. Embrace a workplace that values diversity and well-being, making a real impact in the community.

Benefits

34 days leave including bank holidays

Health cash plan for healthcare costs

800+ high street discounts

Opportunities for career growth

Wellbeing resources and tools

Qualifications

• Experience of creating person-centred support plans.
• Ability to coordinate and assess customer referrals.
• Experience in supporting colleagues.

Responsibilities

• Creating support plans and coordinating support workers.
• Helping customers with daily living activities like meals and budgeting.
• Carrying out risk assessments and periodic reviews.

Skills

Collaboration

Attention to detail

Resilience

Job description

Support Coordinator

Redcar and Saltburn

Permanent, full time (37.5 hpw). Including shift work, weekends and bank holidays.

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Support Coordinator

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting, and regular reviews.
• Cuppas, chats, and catch-ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well, you! Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at home!

Job details

• We’re flexible with your schedule, but we need to meet the needs of our customers, which may mean adapting your start or finish times occasionally.
• Able to use technology for creating and updating support plans, completing online learning, and collaborating with colleagues.
• An Enhanced DBS check is required, and we will pay for it.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, with the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and your kids', if you have them) towards dental, optical, prescriptions, alternative therapies, and more.
• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
• Opportunities to grow within the company when you're ready for the next step in your career.
• We’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, learn about us, and get help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Let us know if we can do anything to help you shine in our process by making reasonable adjustments at the application stage.