Housing Support Coordinator

CIH International Housing Group; Darlington; On-site; GBP 24,000 - 31,000; Full time

Job summary

A leading organization is seeking a Housing Support Coordinator to provide intensive housing support to individuals with complex mental health conditions in Darlington. This dynamic role entails managing support plans, facilitating group sessions, and ensuring clients maintain their accommodation while developing independent living skills.

Benefits

Generous annual leave entitlement (27 days plus bank holidays)

Enhanced occupational sick pay

Flexible working and family friendly policies

Qualifications

• Experience of working with vulnerable adults with mental health.
• Strong communication skills.
• Understanding of benefits and debt solutions.

Responsibilities

• Manage a caseload by creating, implementing and reviewing support plans.
• Support individuals to maintain accommodation and manage finances.
• Collaborate with housing providers and local services.

Skills

Communication

Understanding of Safeguarding

Group working and facilitation

Job description

Vacancy Name
Housing Support Coordinator

Vacancy No
VN5221

Employment Type
Permanent

Hours Per Week
37.00

Work Pattern
Monday to Friday

Location
Unit 9 Houndgate, Darlington, DL1 5RF

Location Region
County Durham

Location City
Darlington

Location Postal Code
DL1 5RF

Interview Date
27 Jun 2025

Job Details

'Everyone is different. At Waythrough we value your difference. Join our inclusive organisation.'

We are excited to offer opportunities for Support Coordinators to join our Darlington housing support team. As a Support Coordinator, you will work as part of a small team providing intensive housing support to those with a diagnosed complex mental health condition living in Darlington. This includes the provision of information, advice, guidance, and structured support to help individuals secure suitable accommodation and develop the skills to manage their tenancies and live independently in the Community.

About the role...

This is a dynamic and rewarding role where you will:

• Manage a caseload by creating, implementing and reviewing support plans to meet the housing needs of service users with a mental health diagnosis
• Support individuals to sustain/maintain accommodation and maximise their finances.
• Facilitate and promote the progression of individuals to increase their skills and confidence to successfully live independently
• Support clients using a range of methods including home visits, support in the community, telephone support and facilitation of group sessions
• Collaborate with housing providers, statutory services and local services to achieve the best outcomes for service users

About you...

Requirements for the role include:

• Experience of working with vulnerable adults with mental health.
• Experience of managing, planning, and prioritising your own workload, delivering work of a high standard.
• An understanding of Safeguarding.
• A genuine interest in being part of the mission and vision of Humankind.
• An understanding of benefits and debt solutions.
• Strong communication skills.
• An understanding of group working and group facilitation.
• This role involves visiting people in their own homes, so a driving license is essential.

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'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band'

Who are we...
Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves.

What can Waythrough offer you...Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)Annual leave purchase schemeEnhanced occupational sick pay %Enhanced employer contribution to your workplace pensionDeath in service benefitFree Will writingEyecare vouchersBlue light card discountFantastic learning and development opportunities, including free training coursesWork-life balance- flexible working and family friendly policies Happy, Healthy You! - our wellbeing offers for our workforceEmployee Assist Programme and Humankind Support Networks
Waythrough is an equal opportunities employer

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at [e-mail]

Salary Period

Vacancy Salary Range
£24,242.40-£30,790.00

DBS Requirement
Enhanced

Does role require Police/Prison vetting?
Not Applicable

Driving licence required for role?
Yes

Applications Close Date
18 Jul 2025