Support Coordinator

Creative Support; Newcastle upon Tyne; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company is seeking a Support Coordinator for their Mental Health Youth Service. The role involves providing person-centred support to individuals with mental health needs, managing staff, and ensuring a coordinated service to enhance independence and community connection. Full training and a QCF Diploma opportunity are provided alongside a range of benefits, including a bonus and annual leave.

Benefits

Probationary bonus

Pension contributions

28 days Annual Leave

Company paid enhanced DBS

Qualifications

• Experience working with individuals with mental health needs is essential.
• Calm, resourceful, and energetic individual required.
• Managerial experience desirable but not essential.

Responsibilities

• Providing person-centred support to tenants in everyday life.
• Collaborating with service users and professionals for coordinated services.
• Supporting and supervising staff effectively.

Skills

Positive communication

Engagement

Ability to work within a positive behaviour support framework

Education

QCF Diploma in Health and Social Care

Job description

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Support Coordinator, Newcastle upon Tyne

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Client:

Creative Support

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d7fc4cd99cef

Job Views:

11

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Creative Support is a non-profit provider of personalised care and support to people with learning disabilities, mental health needs, autism spectrum conditions, and older people. We are recruiting a Support Coordinator for our Mental Health Youth Service in Eastgarth.

We are looking for a Support Coordinator who is experienced in working with people who have mental health support needs.

We are looking for a calm, resourceful and energetic individual who is well motivated, hardworking and keen to join our team. The service consists of 7 self-contained flats within Newcastle. The service is part of Newcastle’s strategy to provide a wider range of living options for vulnerable people. The service supports people to increase their independence and connect with their communities/ develop social networks thus preventing admission into long term residential care or hospital and eventually moving back to their own homes or in a less supported environment. Your role will include:

• Providing person-centred support to tenants to take part in all aspects of everyday life and achieve their outcomes and goals
• You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support.
• You will have the maturity to be able to work within a positive behaviour support framework to accept responsibility and to grow in confidence as a skilled practitioner supporting people who are vulnerable and may engage in risky behaviours.
• Collaborating with service users, families, and involved professionals to provide a consistent and coordinated service that meets the needs of service users
• Supporting and supervising staff and deploying staff resources effectively to meet the needs of the service

Experience of working with people with mental health needs is essential for this role. Managerial experience is desirable but not essential.

You will be expected to work flexibly on a rota to meet the needs of the service, including evenings and nights, weekends, sleep-ins and bank holidays.

Vacancy Reference Number: 79066

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme