Support Coordinator

recoveryfocus; Bradford; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days' annual leave, rising to 32

Pension scheme 4.5% employer contrib.

Life assurance (3× annual salary)

Enhanced sick pay & family-friendly

Birthday leave + up to 5 extra days

Professional fee reimbursement for相关资格

24/7 online GP access & EAP

Recognition and long service awards

£500 Recommend a Friend bonus

Cycle to Work scheme

Discounts via Blue Light Card

Free will writing service

Descripción de la vacante

Waythrough is seeking a Support Coordinator in Bradford to join our NSNO team. You will provide vital housing support and guidance to individuals on their journey to sustained housing, working within multi-agency partnerships to prevent homelessness.

You'll manage a caseload, coordinate support plans, and help clients overcome barriers to independence, aiming for secure, permanent tenancies. This role is based at Discovery House with evening hours, offering a meaningful career in mental health

Formación

• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of managing a caseload of service users, supporting them to achieve greater independence.
• Knowledge of housing options available and relevant legislation.
• Knowledge of welfare benefits system and relevant legislation.
• Knowledge of Safeguarding practice and relevant legislation.
• Experience of multi-agency working with a wide range of external partners.
• Driving licence and access to a vehicle are not essential for this post.

Responsabilidades

• Offering holistic support and enhanced housing management to service users accessing the NSNO service in Bradford.
• Collaborating closely with colleagues and partner organisations to ensure comprehensive care.
• Empowering individuals to overcome barriers, achieve independence, and maintain permanent tenancies.
• Assisting clients at risk of losing their tenancies to prevent homelessness and promote stability.

Conocimientos

Vulnerable people support

Case load management

Housing options knowledge

Welfare benefits knowledge

Safeguarding

Multi-agency collaboration

Descripción del empleo

Support Coordinator - Bradford No Second Night Out

Location: Co-located role based at Discovery House, 133 Barkerend Road, Bradford, BD3 9AU and hubs in Keighley. Working Hours: 37 hours per week, Monday-Friday 2pm-10pm. Contract Type: Fixed Term until end of June 2027. Salary: £25,877.80 - £34,240.03 per annum. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About the Role:

As a Support Coordinator, you'll be a key member of our team, providing vital assistance and guidance to individuals on their journey towards sustained housing.

Key duties will include:

• Offering holistic support and enhanced housing management to service users accessing the NSNO service in Bradford.
• Collaborating closely with colleagues and partner organisations to ensure comprehensive care.
• Empowering individuals to overcome barriers, achieve independence, and maintain permanent tenancies.
• Assisting clients at risk of losing their tenancies to prevent homelessness and promote stability.

To Succeed in This Role

• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of, and ability to, manage a case load of service users, supporting them to achieve greater independence.
• Knowledge of housing options available and relevant legislation.
• Knowledge of welfare benefits system and relevant legislation.
• Knowledge of Safeguarding practice and relevant legislation.
• Experience of multi-agency working with a wide range of external partners.
• Driving licence and access to a vehicle are not essential for this post.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date

2026-11-15