Support Coordinator

Waythrough View All Jobs; Bradford; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme 4.5% employer

Life assurance (3× annual salary)

Enhanced sick pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Cycle to Work

Discounts and wellbeing

Disability Confident

Job summary

Waythrough in Bradford is seeking a Support Coordinator to help individuals access secure housing and maintain tenancies. You will work with service users, colleagues, and partner organisations to provide holistic support, manage risk, and promote independence.

We offer competitive leave, pension contributions, life assurance, and wellbeing initiatives. We welcome applicants from all backgrounds and provide adjustments to enable fair participation.

Qualifications

• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of, and ability to, manage a caseload of service users, supporting them to achieve greater independence.
• Knowledge of housing options available and relevant legislation.
• Knowledge of welfare benefits system and relevant legislation.
• Experience of multi-agency working with a wide range of external partners.

Responsibilities

• Provide holistic support and enhanced housing management to service users accessing the NSNO service in Bradford.
• Collaborate with colleagues and partner organisations to ensure comprehensive care.
• Empower individuals to overcome barriers, achieve independence, and maintain permanent tenancies.
• Assist clients at risk of losing their tenancies to prevent homelessness and promote stability.

Skills

Holistic support

Caseload management

Multi-agency working

Advocacy

Job description

As a Support Coordinator, you'll be a key member of our team, providing vital assistance and guidance to individuals on their journey towards sustained housing. To find out more about Bradford No Second Night Out, please follow the link - Key duties will include:

• Offering holistic support and enhanced housing management to service users accessing the NSNO service in Bradford.
• Collaborating closely with colleagues and partner organisations to ensure comprehensive care.
• Empowering individuals to overcome barriers, achieve independence, and maintain permanent tenancies.
• Assisting clients at risk of losing their tenancies to prevent homelessness and promote stability.
• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of, and ability to, manage a case load of service users, supporting them to achieve greater independence.
• Knowledge of housing options available and relevant legislation.
• Knowledge of welfare benefits system and relevant legislation.
• Knowledge of Safeguarding practice and relevant legislation.
• Experience of multi-agency working with a wide range of external partners.
• Driving licence and access to a vehicle are not essential for this post.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

What We Offer

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year
• Inclusion and accessibility
• Waythrough is proud to be an equal opportunities employer.
• We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
• We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.