Support Coordinator

Recovery Focus; Bradford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Life assurance

Enhanced sick pay

Birthday leave

Professional fee reimbursement

GP access 24/7

Employee Assistance Programme

Recommend a Friend bonus

Cycle to Work

Job summary

Waythrough is seeking a Support Coordinator in Bradford (No Second Night Out) to aid individuals toward stable housing. The role focuses on holistic support, partnership working, and tenancy sustainment within a busy mental health and housing service.

You’ll work 37 hours weekly, Mon-Fri, 2pm-10pm, in a co-located setting, with a fixed-term contract to end June 2027. The package includes a competitive salary and comprehensive benefits.

Qualifications

• Experience of supporting vulnerable people with risk management and safeguarding.
• Ability to manage a caseload and support independence.
• Knowledge of housing options and welfare benefits systems.

Responsibilities

• Offer holistic housing support to NSNO service users in Bradford.
• Collaborate with colleagues and partner organisations for comprehensive care.
• Support clients to maintain permanent tenancies and reduce homelessness.

Skills

Experience supporting vulnerablepeople

Support planning

Risk management

Case load management

Housing options knowledge

Welfare benefits knowledge

Safeguarding knowledge

Multi-agency collaboration

Independent work

Driving not essential

Job description

Support Coordinator - Bradford No Second Night Out

Location: Co-located role based at Discovery House, 133 Barkerend Road, Bradford, BD3 9AU and hubs in Keighley

Working Hours: 37 hours per week, Monday-Friday 2pm-10pm

Contract Type: Fixed Term until end of June 2027

Salary: £25,877.80 - £34,240.03 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community. Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role:

As a Support Coordinator, you'll be a key member of our team, providing vital assistance and guidance to individuals on their journey towards sustained housing.

To find out more about Bradford No Second Night Out, please follow the link – Bradford No Second Night Out

Key duties will include:

• Offering holistic support and enhanced housing management to service users accessing the NSNO service in Bradford.
• Collaborating closely with colleagues and partner organisations to ensure comprehensive care.
• Empowering individuals to overcome barriers, achieve independence, and maintain permanent tenancies.
• Assisting clients at risk of losing their tenancies to prevent homelessness and promote stability.

To Succeed in This Role, You’ll Need:

• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of, and ability to, manage a case load of service users, supporting them to achieve greater independence.
• Knowledge of housing options available and relevant legislation.
• Knowledge of welfare benefits system and relevant legislation.
• Knowledge of Safeguarding practice and relevant legislation.
• Experience of multi- agency working with a wide range of external partners.
• Driving licence and access to a vehicle are not essential for this post.

What We Offer

Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer.

We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

Closing Date: 2026-11-15

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.