Supply Chain Coordinator

AO RETAIL LIMITED; Bolton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

VIP arena access

Health & wellbeing

Product discounts

Enhanced family leave

Charity days

On-site parking

Job summary

AO is seeking a Supply Chain Co-ordinator to join our Bolton team, based onsite five days a week.

You'll manage supplier and customer order books, book deliveries, and keep data accurate while building strong supplier relationships. This role is ideal for someone who enjoys a fast-paced environment and wants to grow in supply chain with hands-on exposure to systems and reporting.

Qualifications

• Experience in administration, customer service, logistics, buying or Supply Chain environment would be a bonus, but attitude and willingness to learn are key.

Responsibilities

• Manage supplier and customer order books and keep information accurate and up to date.
• Book supplier deliveries into the warehouse and ensure products arrive on time.
• Process supplier manifests and manage delivery information.
• Collaborate with suppliers to resolve queries and keep orders moving.
• Build strong relationships with AO colleagues and supplier partners.
• Support short-term ordering in line with supplier lead times.
• Monitor KPIs and provide supplier reports.
• Use data to identify issues and support the Supply Chain team.
• Learn our Supply Chain systems and processes as you grow in the role.
• Take on more supplier responsibility with knowledge and confidence.

Tools

Microsoft Excel

Job description

Organised? Great with people? Love keeping things running smoothly? You could be just what we're looking for.,

• Managing supplier and customer order books, keeping everything accurate and up to date.
• Booking supplier deliveries into our warehouse and helping ensure products arrive on time.
• Processing supplier manifests and managing delivery information.
• Working closely with suppliers to resolve queries and keep orders moving.
• Building strong relationships with colleagues across AO as well as our external supplier partners.
• Supporting short-term ordering requirements in line with supplier lead times.
• Monitoring KPIs and producing regular supplier reports.
• Using data to spot issues, provide useful information and support the wider Supply Chain team.
• Learning and developing your knowledge of our Supply Chain systems and processes.
• Taking on more supplier responsibility as your knowledge and confidence grow. Super organised, with great attention to detail.
• Confident communicating with different people, whether that's a supplier or someone within AO.
• Comfortable building relationships and asking questions when you need to.
• Proactive and happy to use your own initiative.
• Driven, curious and keen to learn something new.
• Comfortable working in a busy, fast-moving environment where priorities can change.
• Confident using Microsoft Office, particularly Excel.
• Someone who brings a positive personality and enjoys being part of a team.
• Previous experience in an administration, customer service, logistics, buying or Supply Chain environment would be a bonus, but attitude, organisation and the willingness to learn are just as important to us. We're on the lookout for a Supply Chain Co-ordinator to join us at AO and play an important part in keeping our operation moving. You'll be right at the heart of our Supply Chain team, helping make sure the right products arrive at the right place, at the right time. From managing order books and booking deliveries to working closely with our suppliers and teams across AO, you'll help keep everyone in the loop and everything on track.

It's a busy, fast-paced role, so you'll need to enjoy getting stuck into the detail, solving problems and building brilliant relationships along the way. Don't worry if you don't know everything about Supply Chain just yet. We'll help you get to grips with our systems, understand how our operation works and build your confidence as you go. You'll gain hands-on experience across supplier relationships, order management, warehouse operations, reporting and data, giving you a brilliant foundation to build a career in Supply Chain at AO. Our people are our superpower, and we're unstoppable when we're together! We want your ideas to flow, and what better way to make that happen than being based onsite in our Bolton office 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we're together., We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.

Benefits

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

• This role is based in our Bolton office. Are you able to commute to the office 5 days a week?
• There may be some travel to our Crewe office occasionally. Please confirm if this is something you are able to do.
• What is your notice period?
• Do you now or will you in the near future require visa sponsorship?
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• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.