Supervisor - The Turk's Head, Twickenham

Fuller's; Twickenham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25% food & drink discount

Weekly tips on top of hourly pay

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

Fuller’s in Twickenham area is seeking a Supervisor to lead the team in a busy pub environment near Twickenham stadium. You will drive guest satisfaction, manage shifts and support training, with a focus on fresh food and engaging service.

The role offers induction and training, access to employee discounts, and benefits via My Fuller’s platform, with Wagestream for early earnings and extra perks for long service.

Qualifications

• Experience supervising a team in a busy hospitality environment.
• Excellent communication and customer service skills.
• Able to train and guide new team members.
• Passion for fresh food and wines.

Responsibilities

• Lead and motivate the team to deliver great guest experiences.
• Ensure high standards of service during peak times.
• Assist in training and onboarding new staff.
• Maintain cleanliness and safety standards.

Skills

Team motivation

Hands-on leadership

Staff training

Communication skills

Food & wine passion

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what’s next? - define the essence of who we are.

Close to Twickenham stadium, The Turk's Head is a traditional pub, popular with rugby fans. Expect a busy, bustling atmosphere as fans pour in for drinks on match day - and a quieter, more relaxed ambience in the week.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.