Supervisor

The Ye Olde Mitre; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Food and drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits platform

Healthcare plan

Induction and training

Wagestream early pay

Job summary

The Ye Olde Mitre is a historic London pub, part of Fuller's family, offering a role that blends traditional hospitality with modern guest engagement. You’ll lead a front-of-house team in a busy, high-energy environment, delivering warm service and maintaining standards across busy service periods.

We value hands-on leadership, clear communication, and a passion for real ale, wines, and engaging guest experiences.

Qualifications

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills.
• Passion for Real Ale, great wines, and engaging service.

Responsibilities

• Lead and motivate a busy front-of-house team in a high-speed pub environment.
• Deliver engaging guest service and maintain standards of quality and consistency.

Skills

Team leadership

Communication skills

Guest service

Staff training

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

One of London's oldest pubs, the Ye Old Mitre is best-known for its real ales and 'English Tapas'. Attracting a diverse mix of tourist visitors, the pub can get busy - expect a high-speed environment and a busy, buzzing atmosphere.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for Real Ale, great wines, and engaging service.