Supervisor

Mark Viney; Twickenham; On-site; GBP 1,515,000 - 1,791,000; Full time

Benefits offered by this job

25% food & drink discount

Tips paid weekly

Discounted hotel stays

My Fuller’s benefits platform access

Healthcare Cash Plan after one year

Full induction and training

Wagestream advance earnings option

Job summary

Fuller’s in Twickenham is seeking a Supervisor to lead the team at The Turk's Head, ensuring guests enjoy a welcoming, efficient service in a busy pub environment.

You will train new colleagues, keep morale high and drive excellence in hospitality, food, and drink service. A passion for great wines and fresh food is essential for success in this role.

Qualifications

• Hands-on leadership: keep team spirits high and guests happy.
• Assist in training and guiding new team members.
• Passion for fresh food, great wines and engaging service.

Responsibilities

• Lead and motivate the team to deliver excellent guest experiences.
• Assist in training and onboarding new colleagues.
• Maintain high service standards during busy match-day periods.

Skills

Team leadership

Staff training

Customer service

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Close to Twickenham stadium, The Turk's Head is a traditional pub, popular with rugby fans. Expect a busy, bustling atmosphere as fans pour in for drinks on match day - and a quieter, more relaxed ambience in the week.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Passion for fresh food, great wines, and engaging service.

Supervisor Twickenham, England, United Kingdom