Assistant Manager - The Turk's Head, Twickenham

Fuller's; Twickenham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Food & drink discount 25%

Weekly tips on top of pay

Hotel discounts in Fuller’s properties

My Fuller’s benefits platform access

Healthcare plan after year

Induction and training

Wagestream access

Job summary

Fuller’s is seeking an Assistant Manager at The Turk's Head near Twickenham. You’ll lead a friendly team, ensure smooth day-to-day operations, and deliver warm, engaging service in a busy, rugby-loving pub environment.

This role offers induction, ongoing industry-leading training, and clear paths across Fuller’s pubs and hotels. Benefits include food and drink discounts, weekly tips, Wagestream access, and healthcare support.

Qualifications

• Experience leading hospitality teams in fast-paced pubs or hotels.
• Strong communication and customer-service focus, with a friendly, proactive approach.
• Ability to manage day-to-day operations and deliver consistent service.

Skills

People leadership

Customer service

Communication

Team motivation

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Close to Twickenham stadium, The Turk's Head is a traditional pub, popular with rugby fans. Expect a busy, bustling atmosphere as fans pour in for drinks on match day - and a quieter, more relaxed ambience in the week.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.